Patient Services Spec 2
4 weeks ago
Schedule Notes:
Work Location: Dallas, TX 75214
Work Schedule: Mon-Fri 730a-430 or 8-5
Parking Included: yes
Interview Type: 1 round of interview - virtual
Certification/Degree Requirements: N/A
Top Skills: multitask, insurance exp, customer service exp, bilingual in Spanish is required
Additional Notes candidate must have 2 years of medical field exp to be considered
Job Summary:
Provides a range of intermediate-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic, insurance, and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed.What is Expected (Essential Functions):
Interviews patients to obtain demographic information. Ensures reimbursement for services through verification of insurance eligibility and obtaining insurance authorization within the required time frame.Inputs patient registration information into computer registration system and verifies accuracy of information.Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed.Discusses financial arrangements and issues with patients and/or family members.Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support.Maintains patient charts; prepares required forms orders and maintains inventory of supplies as requiredParticipates in process improvement initiatives.Serves as an onboarding resource for new patient services staff.Knowledge, Skills and Abilities:
Knowledge of patient registration procedures and documentation Knowledge of medical insurance claims procedures and documentation Skill in the use of personal computers and related software applications Skill in preparing and maintaining patient records Interpersonal and customer service skillsVerbal and written communication skillsAbility to obtain patient demographic information and verify insurance eligibilityThe information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Client.- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
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