Retail Human Resources Manager
2 weeks ago
Our client, a major apparel organization, has an immediate need for a Human Resources Manager who will support two premium denim and lifestyle collection retail divisions with 70+ stores. This individual will be responsible for overseeing all human resources functions within the retail organization. This role requires a combination of strategic thinking, operational expertise, and interpersonal skills to support employees and drive the company's objectives forward.
This is a NYC based position (4 days per week).
Knowledge of California employment & compliance laws are a must.
RESPONSIBILITIES:
- Serve as a primary point of contact for employee relations issues, providing guidance and support to resolve conflicts or concerns.
- Conduct investigations into employee complaints or grievances and take appropriate action to address issues.
- Promote a positive work culture through employee engagement initiatives, recognition programs, and team-building activities.
- Identify training needs within the organization and develop training programs to enhance employee skills and performance.
- Coordinate onboarding processes for new hires, ensuring they receive proper training and support to succeed in their roles.
- Facilitate career development opportunities and succession planning to retain top talent and promote internal advancement.
- Implement performance management processes to set clear expectations, provide regular feedback, and evaluate employee performance.
- Work with managers to establish performance goals and objectives aligned with company objectives.
- Conduct performance reviews and provide coaching to improve individual and team performance as needed.
- Maintain accurate employee records, including personnel files, timekeeping records, and HR databases.
- Ensure compliance with all employment laws and regulations, including but not limited to wage and hour laws, EEOC guidelines, and safety regulations.
- Manage employee benefits programs, including enrollment, administration, and communication. Partner with senior management to develop HR strategies that support the company's overall business objectives.
- Analyze HR metrics and data to identify trends and opportunities for improvement.
- Contribute to the development of HR policies and procedures to ensure alignment with organizational goals and legal requirements.
- Develop and implement recruitment strategies to attract top talent for various retail positions.
- Coordinate the recruitment process, including job postings, screening resumes, conducting interviews, and making hiring decisions.
- Collaborate with department managers to forecast staffing needs and plan for future hiring.
QUALIFICATIONS:
- Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree or HR certification (e.g., PHR, SHRM-CP) preferred.
- Previous experience in HR management, preferably in a retail or multi-unit environment.
- Strong knowledge of employment laws and regulations.
- Excellent communication, interpersonal, and conflict resolution skills.
- Demonstrated ability to prioritize and manage multiple tasks in a fast-paced environment.
- Proficiency in HRIS systems, Microsoft Office Suite, Paylocity and Excel.
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