Assistant Director, IT

3 weeks ago


Philadelphia, United States Kane Partners LLC Full time

Are you ready to join a growing, dynamic team in the FinTech world?


Our client seeks and Assistant Director, IT - Applications who will be responsible for the development, implementation and maintenance of software applications that support the business operations and processes. This role will have a focus on NetSuite Administration duties, including all NS Integrations with additional backup infrastructure responsibilities.


This role will also be assuming duties leading the corporate Help Desk team.


Roles & Responsibilities

· Work with internal project team on integration and planning across all business applications

· Manage relationship with NetSuite from project implementation and beyond.

· Collaborate with team members across all business functions and external development teams to perform customizations, resolve user issues and define processes within NetSuite.

· Administrative technical support, troubleshooting software issues.

· Create and modify custom user roles to control access to information in the software.

· Dashboard creation and modification for user groups.

· Manage updates and communication of updates to user community.

IT Administration Roles and Responsibilities

· Continuously evaluate software, hardware, and communication infrastructure against agreements

· Manage Internal and outsourced IT Staff, projects, and day to day operations.

· Work with Infrastructure lead to develop and maintain standards and procedures regarding IT security and disaster recovery.

· Work to modernize systems and technologies and establish continuous improvements of IT systems.

· Implement company-wide technology updates and communication of updates to user community.


Skills/Qualifications:

· Bachelor's degree in Computer Science, or related field

· Seven plus years in progressively responsible IT leadership roles

· Strong understanding of IT infrastructure, systems architecture, and emerging technologies

· Experience in the administration and optimization of Netsuite and other business applications

· Excellent strategic thinking, problem-solving, and decision-making skills

· Demonstrated ability to lead and inspire a diverse team

· Exceptional communication and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders

· Knowledge of industry best practices, regulations, and compliance standards

· Project management experience and certification (PMP, ITIL) is a plus

· Other applications a plus (365, ERP, CRM etc.)


We offer competitive compensation packages including benefits such as health insurance and retirement plans. If you are a dynamic leader with a passion for IT Administration, we encourage you to apply for this exciting opportunity.


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