Business Relationship Manager
3 weeks ago
Job Description:
We are seeking a highly motivated and skilled Business Development Representative to join our dynamic team. The successful candidate will be the driving force behind generating new sales leads and contacts, as well as nurturing relationships with clients from onboarding to the fulfillment of their service needs.
Key Responsibilities:
• Develop a deep understanding of Mayatax services to effectively communicate our value proposition to potential clients.
• Identify and target potential clients, initiating contact and developing relationships.
• Guide new clients through the onboarding process, ensuring a seamless transition to the appropriate departments.
• Display a strong client ownership mentality, resolving inquiries and concerns promptly and thoroughly.
• Excel in networking and relationship-building, leveraging connections to expand client base.
• Demonstrate confidence in both verbal and non-verbal communication, reflecting the professionalism and credibility of Mayatax.
• Continuously monitor industry trends to identify new opportunities for business growth.
• Collaborate with internal teams to align business development strategies with company goals.
• Manage client accounts with the utmost care, ensuring all their needs are met and expectations exceeded.
Qualifications:
• Excellent communication skills in English, both written and spoken.
• Proven experience in sales or business development, preferably in the BPO or financial services industry.
• Strong understanding of business processes, with the ability to connect clients to the correct services and departments.
• Proficient in networking and building relationships with potential and existing clients.
• Demonstrate ability to work independently and take initiative in a client-focused environment.
• Strategic thinker with a proactive approach to problem-solving and client management.
• Familiarity with CRM tools
• Bachelor's degree in Business, Marketing, or a related field preferred.
Additional Skills:
• Bilingual in Spanish is a plus, expanding our reach within diverse markets.
• Skilled in negotiating and closing deals with a focus on creating win-win scenarios.
• Ability to work flexibly in a fast-paced and changing environment.
• Strong time management and organizational skills, capable of prioritizing tasks efficiently.
We Offer:
• A competitive salary with performance incentives.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.
Benefits: • Health insurance (Medical, Dental, Vision) (80% premium covered by employer)
• 401K
• 2 weeks’ vacation + 6 days sick leave
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