Information Technology Manager

2 weeks ago


Grand Rapids, United States Axios Professional Recruitment Full time

Axios Professional Recruitment is seeking a IT Manager to help lead our team. Our client is a 2-sided platform that connects buyers and suppliers in the industrial supply chain. As a leader in the industrial advertising industry, we are dedicated to providing exceptional services to our clients. We are looking for a candidate who can oversee various departments including web development, custom applications and configuration, administration, digital marketing, Search Engine Optimization (SEO), Pay Per Click, and sales, while actively contributing to the growth and success of our company.

The IT Manager will be responsible for overseeing the daily operations of our office, ensuring efficient and smooth workflow. This is a critical role that requires strong technical skills, organizational skills, the ability to multitask, and excellent communication skills.

Overview:

  • Acts as the key intermediary between the technical teams and business stakeholders, tasked with gathering requirements and prioritizing changes for system features and enhancements.
  • Facilitates regular coordination with agency vendors for specialized maintenance of infrastructure and systems.
  • Leads remote, hybrid, and on-site cross-functional teams in the delivery of advertising, web, hosting, data enrichment, and SEO services, directly contributing to the company's overall growth and client satisfaction.

Responsibilities:

  • Leadership: Provide strategic direction and leadership to all departments within the organization, working closely with an IT department.
  • Team Management: Recruit, hire, and manage staff across multiple departments, ensuring high performance and alignment with company goals.
  • Product/Feature Development: Improve technological capabilities, create documentation, optimize processes to increase functionality.
  • Operations: Oversee day-to-day operations, with a focus on programmers, to ensure efficiency and effectiveness across all departments.
  • Financial Management: Monitor financial performance, prepare budgets, and implement strategies to improve profitability.
  • Client Relations: Build and maintain strong relationships with clients, understanding their needs and ensuring high levels of satisfaction.
  • Problem-Solving: Identify challenges and opportunities for improvement, developing and implementing solutions to drive company growth.
  • Industry Knowledge: Stay abreast of industry trends and competitor activities to inform strategic decision-making.
  • Compliance: Ensure compliance with relevant laws, regulations, and industry standards.

Qualified Candidates Would Have Experience With Many Of The Following Technologies:

  • Website Design (Front-End & Back-End
  • Static
  • Wordpress
  • Website Issue Troubleshooting
  • Gsuite / Google Drive
  • Meraki Firewall
  • Servers
  • Modem
  • Google Analytics
  • Ahrefs
  • Mailshake
  • Aweber
  • Email and Web Hosting
  • AWS
  • Google Sheets, Excel
  • ScrapeBox
  • GoDaddy
  • Synology
  • SQL / Database Management
  • CRM (Goldmine)
  • Project Management (Monday)

Requirements:

  • Background in IT related-field with an understanding of how to mentor/oversee technical, development-oriented staff.
  • Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field.
  • Proven experience in the advertising industry, with a minimum of 2 Years in a managerial role.
  • Excellent patience, communication, and interpersonal abilities, with a focus on client relations and team collaboration.
  • Demonstrated experience in hiring and managing staff across multiple disciplines.
  • Strategic thinker with the ability to identify problems and develop creative solutions.
  • Proficiency in financial management and budgeting.
  • Familiarity with digital marketing, SEO, and sales strategies.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Ability to thrive in a fast-paced environment and adapt to changing priorities.



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