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Account Manager

4 months ago

Knoxville, United States Landscape Workshop Full time

Landscape Workshop, LLC (LW) is a full-service landscape company headquartered in Birmingham, AL. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits.


Position Summary:

An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.

Account Manager responsibilities include (but are not limited to):

  • Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
  • Ensures that customers are completely satisfied through relationship building, communication and regular site visits
  • Identifies resources needed for team and assigns individual responsibilities:schedules, crew members, equipment needs, and repairs
  • Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
  • Ensures a safe environment for employees, clients and the general public
  • Effectively applies Landscape Workshop methodology and enforces project standards
  • Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
  • Minimizes Landscape Workshop exposure and risks on projects
  • Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
  • Track and report team hours, extra expenses and extra sales on a weekly basis
  • Assists Branch Manager with project budgets
  • Facilitate client meetings effectively
  • Conducts regular status meetings with crew leaders
  • Estimate jobs when needed
  • Follow up on proposals generated
  • Oversee care and maintenance of equipment


Position Requirements:

  • Minimum 2 years managing landscape maintenance crews and interfacing with customers
  • Proficient with computer software programs including Word, Excel and Outlook
  • Strong work ethic
  • Bachelor’s degree from accredited four-year or two-year program preferred


What we Offer:

  • Competitive salaries
  • Company Vehicle
  • Medical, dental, vision, 401(K) and other benefits
  • Energetic, focused and collaborative work environment