Order & Inventory Specialist

3 weeks ago

Watertown, United States Socomec Group Full time

About Socomec Inc.

Socomec (the “Company”) was founded in 1922 and has its global headquarters in France. Socomec designs and manufactures innovative products and solutions within its core areas of expertise: Critical Power, Power Control & Safety, Energy Efficiency, and Energy Storage. With 10% of its annual sales revenue being reinvested into research and development, Socomec also has its very own state-of-the-art testing laboratories.

As an independent manufacturer, with 12 international manufacturing sites, Socomec is known for its innovative, high-quality products. We have grown to a global team of over 4,000 employees. Socomec is comprised of 28 subsidiary companies worldwide, with a strong and growing presence in North America.


Learn more at www.socomec.us and www.socomec.com

About This Role

This role reports to the Supply Chain Manager. The incumbent will interact daily with logistics partners, Sales and Customer Success teams. They will also assist in inventory management, international freight operations, partner performance monitoring and local market analysis with a focus on customer service. Our organization in North America has experienced a growth of 60% over the last two years and, to sustain this momentum, we are looking for an energetic and adaptive individual to join our team. In this role, the incumbent will have excellent exposure to exciting projects that are multi-entity in scope.

Key Responsibilities and Accountabilities

Services Operations with Local Warehousing 3PL in Ohio

  • Maintain close and positive daily communication with services team, warehousing team, carriers, internal local team, and headquarters
  • Coordinate with the warehouse team on orders, special requests, such as same-day requests, documentation requirements
  • Communicate with services team, Customer Service and Sales Teams on shipping status, shortages and delays.
  • Ensure customer satisfaction with timely deliveries
  • Assist with services sales orders, commissioning, and invoices.
  • Collaborating with the rest of supply chain team to support with their scope of work.

Inventory Management

  • Review receipts from warehouse and receive stock orders from HQ/other suppliers in ERP system
  • Properly manage and document customer returns, damaged deliveries, and receipt discrepancies, and monitor replacement status from HQ/other suppliers/entities.
  • Identify causes for stock discrepancies and closely follow best practices to maintain inventory accuracy
  • Enter inventory purchase orders in ERP system
  • Assist with on-site annual physical inventory counts, audits and reconciliations; closely follow best practices to maintain inventory accuracy
  • Review and audit field technicians inventory regularly.
  • Manage services inventory levels and work with Supply Chain Manager and Service Leader to maintain appropriate stocking level.

Local Supplier Stocks

  • Assure proper inventory levels of components for kitted products by local suppliers, and stock of finished goods
  • Communicate order status between HQ, warehouse, local supplier, and Customer Success team

Miscellaneous

  • Comply with local SLA targets and parameters and budget limits
  • Gather cost analysis and customer satisfaction data as needed
  • Ensure that all invoice records for all shipments to local stock from HQ are obtained and properly stored or filed
  • Contribute to and progress to leading high-visibility transformation initiatives such as EDI implementation, local claims system (for damages to products) and supply chain satisfaction surveys
  • Perform other activities consistent with the role of Supply Chain Coordinator as directed by Logistics and Supply Chain Coordinator
  • Provide guidance and support to back office as needed

Essential Qualifications, Experience, and Skills

  • University degree or college diploma in Supply Chain Management or Supply Chain & Logistics Management
  • Obvious enthusiasm, initiative, and pride in work
  • Strong interpersonal and communication skills; prior experience with internal/external business level correspondence proficiency (both verbal and written)
  • Detail-oriented; demonstrates ability to interpret information correctly and in a concise manner
  • Self-motivated work ethic and ability to organize high volumes of information, projects, and files
  • Proven ability to manage detail; follow tasks and projects from origin to completion
  • Must thrive in a team environment with a positive and professional demeanor
  • IT savvy and comprehends business systems and procedures

IT / PC Skills requirements

  • Utilization of Socomec Group Business Systems (ERP LN, Salesforce) – training provided
  • Microsoft Office knowledge with emphasis on EXCEL, Word and Outlook

Preferred Qualifications

  • APICS certificate
  • Prior experience in supply chain or logistics
  • Prior experience with cross functional teams

Schedule

  • Monday to Friday, 8:00 AM – 5:00 PM

Location

  • 9 Galen Street #120, Watertown, MA 02472

Work Authorization

  • Must be legally authorized to work in the United States without company sponsorship

Working Conditions

  • During the COVID-19 situation, this role may be performed partially at home (remotely)

Physical Demands

  • Remaining in a stationary position, often standing or sitting for prolonged periods
  • Repeating motions that may include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting/standing
  • Must be able to lift up to 20 pounds on an occasional basis

Job Type

  • Full-time, Exempt


If you believe you have the necessary skills and experience for this job, please upload your résumé and a detailed cover letter with your salary expectations.

Please reply to this ad only, which makes it easier for us to communicate with you.

We sincerely thank all those who apply. However, only those candidates selected for an interview will be contacted.

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