Suveto Area Operations Manager

Found in: Appcast US C2 - 1 week ago

Philadelphia, United States World of Animals Veterinary Hospitals Full time

Suveto Area Operations Manager

Suveto has an exciting opportunity for an experienced multi-site Area Manager to partner with and support our thriving hospital group in Philadelphia, PA.

This role will directly support the local-level animal hospital leaders with the general day-to-day operations of their hospitals along with their short-term goals and long-term strategies. The Area Operations Manager position requires a hands-on approach and is expected to be in the field 4-5 days a week, which is critical for success. This individual will work directly with each veterinary practice to improve processes and profitability, identify and implement growth initiatives and work to strengthen culture and the overall patient/client experience. The ideal candidate will be required to live within the market and be able to support each site within the division.

The Area Operations Manager role will report to a Director of Operations.

Key Responsibilities:

Operational Leadership:

• Works with leadership at each hospital to support day-to-day operations and ensure optimal performance, efficiency, and exceptional patient care.

• In conjunction with hospital leadership and the Director of Operations, develops business strategies for each location and aids in their implementation.

• Creates action plans, sets and manages goals, delegate tasks, and tracks metrics relevant to each location.

• Reviews medical metrics and reports with the Medical Director and DVMs to ensure the highest quality of medicine within the hospital.

Team Management:

• Supervises and supports hospital managers and staff, fostering a positive and collaborative team environment.

• Successfully manages all aspects of people development including assisting with interviews, hiring, onboarding and terminations of hospital staff.

• Provides leadership, training, and guidance to ensure team development and satisfaction.

• Negotiates and mediates conflicts. Challenges and coaches managers in their function as leaders in the hospital.

• Develops professional and supportive relationships with associate DVM(s).

Financial Oversight:

• Analyzes and interprets operational reports and identifies areas for improvement.

• Drives financial success by managing budgets, monitoring financial performance, and implementing cost-effective measures.

• Effectively manages P&L(s) including appropriate oversight of Cost of Goods and labor expenses.

• Collaborates with the Director of Operations to analyze financial data and implement strategies for profitability.

• Constructively communicates and delivers messages about financial progress and outcomes to multiple audiences.

• Successfully communicates hospital goals and objectives to all team members in a way that supports both agreed upon business outcomes and hospital culture.

Quality Assurance:

• Upholds and enhances the quality of veterinary services by implementing best practices and policies.

• Ensures compliance with industry regulations and Suveto standards.

• Maintain a safe work environment by managing and monitoring all OSHA guidelines, DEA compliance, and all local, state and federal laws (including both medical governance and employee labor guidelines

Client Satisfaction:

• Fosters excellent client relations by addressing concerns and improving client experience.

• Provides leadership to hospital teams regarding effective client scheduling and communication.

• Effectively use resources within the organization and opportunities outside of the organization to build relationships with the community and market the hospital to prospective clients.

Desired Skills and Personality Traits:

• Leadership: Proven ability to lead and inspire teams towards achieving common goals. Strategic thinker with the capacity to make informed decisions.

• Adaptability: Demonstrated flexibility in adapting to changing circumstances and the ability to thrive in a dynamic work environment. Possesses a self-directed attitude and an ability to work independently. Utilizes time management skills to manage priorities of multiple hospitals within the region.

• Problem-Solving: Strong analytical and problem-solving skills. Ability to identify issues, propose effective solutions, and implement corrective actions.

• Empathy: Compassionate and understanding towards the needs of both clients and staff. A genuine passion for providing excellent veterinary care.

• Communication: Exceptional communication skills, both verbal and written. Ability to convey complex information clearly and concisely.

• Team Collaboration: A team player who fosters a collaborative and inclusive work environment. Promotes a culture of respect, trust, and open communication.

• Innovative Thinking: Proactive in identifying opportunities for improvement and innovation within veterinary operations.

• Integrity: Demonstrates honesty, ethical behavior, and a commitment to maintaining the highest standards in all aspects of work.

Qualifications:

• Bachelor's degree in Business, Veterinary Management, or related field. Master’s degree is a plus.

• Minimum of 5 years of experience in veterinary operations or a similar role.

• Strong leadership and management skills with a proven track record of successfully overseeing multiple locations.

• Financial acumen and experience in budget management.

• Excellent communication and interpersonal skills.

• Knowledge of veterinary industry regulations and trends.

• Ability to travel between hospital locations regularly

  • Veterinarian - South Philly

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Philadelphia, United States Suveto Full time

    The world has changed, so we've reimagined what it looks like to be a full-time veterinarian. We are looking for doctors that are passionate about their work; that will advocate for the patient; that will be thorough and comprehensive in their medicine and kind and compassionate in its delivery. The ideal candidate will have small animal experience...

  • Veterinarian at World of Animals

    3 weeks ago

    Philadelphia, United States Suveto Full time

    Job DescriptionJob DescriptionVeterinarian – World of Animals Are you an associate looking to move your career from average to exceptional with incredible growth opportunities? Are you looking to join a growing team dedicated to excellence in patient care and client communication? Do you want to build a loyal client following and promote preventative...

  • Technical Account Manager

    1 week ago

    Philadelphia, United States Self Storage Manager Full time

    Requirement: Bachelors Degree in Computer Science or Accounting or equivalent Excellent communication skills Minimum 1 year experience in Technical Account management for a product based software company Knowledge of SQL Server databases, ability to write SQL queries is a bonus Job Profile: Responsible for technical account management for large...

  • Technical Account Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Philadelphia, United States Self Storage Manager Full time

    Requirement:Bachelor’s Degree in Computer Science or Accounting or equivalentExcellent communication skillsMinimum 1 year experience in Technical Account management for a product based software companyKnowledge of SQL Server databases, ability to write SQL queries is a bonusJob Profile:Responsible for technical account management for large self-storage...

  • Technical Account Manager

    2 weeks ago

    Philadelphia, United States Self Storage Manager Full time

    Requirement:Bachelor’s Degree in Computer Science or Accounting or equivalentExcellent communication skillsMinimum 1 year experience in Technical Account management for a product based software companyKnowledge of SQL Server databases, ability to write SQL queries is a bonusJob Profile:Responsible for technical account management for large self-storage...

  • Veterinarian at World of Animals

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Philadelphia, United States World of Animals Veterinary Hospital Full time

    Veterinarian - World of Animals at Bensalem Are you an associate looking to move your career from average to exceptional with incredible growth opportunities? Are you looking to join a growing team dedicated to excellence in patient care and client communication? Do you want to build a loyal client following and promote preventative medicine through client...

  • Veterinarian at World of Animals

    1 week ago

    Philadelphia, United States World of Animals Veterinary Hospital Full time

    Job DescriptionJob DescriptionVeterinarian – World of Animals at Bensalem Are you an associate looking to move your career from average to exceptional with incredible growth opportunities? Are you looking to join a growing team dedicated to excellence in patient care and client communication? Do you want to build a loyal client following and promote...

  • Veterinarian - South Philly

    2 weeks ago

    Philadelphia, United States World of Animals Veterinary Hospital Full time

    Job DescriptionJob DescriptionThe world has changed, so we've reimagined what it looks like to be a full-time veterinarian.We are looking for doctors that are passionate about their work; that will advocate for the patient; that will be thorough and comprehensive in their medicine and kind and compassionate in its delivery. The ideal candidate will have...

  • Area Sales Manager

    1 week ago

    Philadelphia, United States CAR CAPITAL CORPORATION Full time

    Job DescriptionJob DescriptionPosition: Area Sales ManagerCompany: Car CapitalIndustry: Auto Finance/ FintechLocation: Philadelphia, PA Job Type: Full-TimeRole Definition: The primary role of the Area Sales Manager (ASM) is to consistently grow the business profitably by signing new dealers, getting them producing quickly, increasing application and...

  • Operations Project Manager

    4 days ago

    Philadelphia, United States GlaxoSmithKline, plc Full time

    As the Project Manager for the US Medical Vaccines Therapeutic Area (TA), you will be responsible for providing process, discipline, and structure to support effective planning and execution of the Medical Plan and effective running of the Medical Ma Project Manager, Operations, Manager, Project Management, Operation, Medical, Business Services

  • Pmc Operations Project Manager

    7 days ago

    Philadelphia, United States Pennrose Management Full time

    Overview: The PMC Operations Project Manager is responsible for strategic project management at the highest level; development and implementation of project plans including timelines, budgets, and resources to ensure operational efficiency and project success. The PMC Operations Project Manager will coordinate with customers, discussing project adjustments...

  • PMC Operations Project Manager

    6 days ago

    Philadelphia, United States Pennrose Full time

    Overview: The PMC Operations Project Manager is responsible for strategic project management at the highest level; development and implementation of project plans including timelines, budgets, and resources to ensure operational efficiency and project success. The PMC Operations Project Manager will coordinate with customers, discussing project adjustments...

  • Field Operations Manager

    2 weeks ago

    Philadelphia, United States Alpha Vending LLC Full time

    Job DescriptionJob DescriptionWe are looking for a Field Operations Manager to bolster and support day to day operations and expansion! Are you experienced in territory account management? Do you have solid troubleshooting and communication skills? Are you bilingual in English and Spanish? In your job, do you feel stuck with no room for growth? Then join our...

  • Area Sales Manager

    3 days ago

    Philadelphia, United States Muller, Inc. Full time

    Muller, Inc. has an opening for an Area Sales Manager in the beverage industry. sales and supervisory experience. Primary duties include but are not limited to: Sales personnel ride-withs; developing and maintaining favorable relationships with new and existing key accounts within assigned territory; collecting, processing, evaluating and recapping sales and...

  • Area Supervisor

    Found in: beBee jobs US - 2 weeks ago

    Philadelphia, Pennsylvania, United States teamworkonline Full time

    OverviewThe Area Supervisor is responsible for 1) the functional oversight of the concessions bars, and/or 2) the oversight of a given specific area of concessions operations. Responsible for the effective management and running of venue concessions bars operations including event planning support, inventory, compliance with alcohol service polices,...

  • Operations Project Manager

    2 weeks ago

    Philadelphia, United States Impilo Full time

    Company DescriptionOur platform enables our customers to buy, distribute, support, and integrate digital health devices. We provide an API infrastructure solution for healthcare stakeholders to automate device/supply operations.Impilo was founded in 2020 and is based in Philadelphia, PA. Our team is comprised of creative and disruptive thinkers specializing...

  • Operations Project Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Philadelphia, United States Impilo Full time

    Company DescriptionOur platform enables our customers to buy, distribute, support, and integrate digital health devices. We provide an API infrastructure solution for healthcare stakeholders to automate device/supply operations.Impilo was founded in 2020 and is based in Philadelphia, PA. Our team is comprised of creative and disruptive thinkers specializing...

  • Operations Manager

    2 days ago

    Philadelphia, United States Neighborhood Bike Works Full time

    **Position Summary**: Neighborhood Bike Works (NBW) is seeking a full-time Operations Manager to maintain NBW’s facilities and oversee the financial activities of the organization. The Operations Manager works directly with the Executive Director in the areas of basic financial management and bookkeeping, tracking retail operations, assisting in...

  • Field Operations Manager

    2 weeks ago

    Philadelphia, United States Hunter Wave LLC Full time

    Job DescriptionJob DescriptionWe are actively hiring, as the company keeps growing! Field and Technical services supplier for B2B sector of vending, POS solutions and coin operated machines is looking for a Field Operations Manager to bolster and support day to day operations and expansion.This job is best suited for those who have experience of B2B sales...

  • Office Operations Manager

    2 weeks ago

    Philadelphia, United States Mai Placement Full time

    Job DescriptionJob DescriptionOffice ManagerPhiladelphia, PA80-100kWe're seeking an energetic and highly communicative individual to join our team as an Office Operations Manager in Philadelphia. As the eyes and ears of our New York office, you'll be responsible for overseeing the daily operations of our Philadelphia location and reporting back to...