Director, Field Training

4 weeks ago


Atlanta, United States Smalls Sliders Full time

The Opportunity

The Director of Field Training is responsible for designing, implementing, and managing comprehensive training programs to ensure that all field squad, including franchisees and operations teams, are fully equipped with the knowledge, skills, and tools to succeed. This role will focus on driving operational excellence, improving consistency across all locations, and supporting the overall growth and development of the field teams. The Director of Field Training will collaborate with cross-functional teams to align training initiatives with the company's strategic goals and ensure seamless execution at the field level.


Key Responsibilities:

  • Training Program Development: Create, implement, and continuously improve training programs for field squad, including franchisees, operations teams, and store management, to drive operational consistency and excellence across all locations.
  • Field Support and Coaching: Provide on-site and remote coaching to field leaders and teams, helping them develop their skills and address performance gaps. Ensure that field teams are trained on operational standards, customer service excellence, and brand consistency.
  • Operational Standards Alignment: Ensure training programs are aligned with the company’s operational standards, procedures, and brand guidelines. Collaborate with operations leaders to assess training needs and develop content that supports field performance objectives.
  • Leadership and Team Development: Lead the creation and execution of leadership development programs for store managers and field teams to foster a culture of continuous improvement, engagement, and talent growth.
  • Performance Measurement: Develop and track key performance indicators (KPIs) to assess the effectiveness of training programs and initiatives. Analyze training outcomes and use data to make recommendations for enhancements.
  • New Can Openings: Lead training efforts for new can openings, ensuring field teams and franchisees are well-prepared to deliver consistent operations and exceptional customer experiences from day one.
  • Training Resources and Materials: Develop and maintain a suite of training resources, including manuals, e-learning modules, workshops, and hands-on training sessions. Ensure training materials are up-to-date, engaging, and easily accessible.
  • Collaboration and Partnership: Work closely with cross-functional teams, including Operations, HR, and Marketing, to ensure training initiatives are aligned with company goals and integrated into broader business strategies.
  • Franchisee Support: Partner with franchisees to ensure they receive the necessary training and support to achieve operational excellence and uphold brand standards across their locations.
  • Change Management: Lead training efforts related to company-wide changes, including the rollout of new systems, processes, or policies. Ensure field teams are equipped to adopt changes smoothly and effectively.
  • Continuous Improvement: Stay ahead of industry trends and best practices in training and development, incorporating innovative approaches to enhance training effectiveness and engagement.


QUALIFICATIONS:

  • Bachelor’s degree in Business, Training & Development, Organizational Development, or a related field.
  • 7+ years of experience in field training, preferably in the restaurant, retail, or hospitality industry.
  • Proven experience in developing and executing comprehensive training programs that drive operational performance and scalability.
  • Strong leadership skills with the ability to coach, inspire, and develop field teams.
  • Excellent communication and presentation skills, with the ability to tailor messages to diverse audiences.
  • Strong project management skills with the ability to manage multiple priorities and meet deadlines.
  • Ability to travel up to 50% of the time to support field teams and store operations.


It is the policy of Smalls Sliders to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.



  • atlanta, United States Smalls Sliders Full time

    The OpportunityThe Director of Field Training is responsible for designing, implementing, and managing comprehensive training programs to ensure that all field squad, including franchisees and operations teams, are fully equipped with the knowledge, skills, and tools to succeed. This role will focus on driving operational excellence, improving consistency...


  • atlanta, United States Smalls Sliders Full time

    The OpportunityThe Director of Field Training is responsible for designing, implementing, and managing comprehensive training programs to ensure that all field squad, including franchisees and operations teams, are fully equipped with the knowledge, skills, and tools to succeed. This role will focus on driving operational excellence, improving consistency...


  • Atlanta, GA, United States Smalls Sliders Full time

    The OpportunityThe Director of Field Training is responsible for designing, implementing, and managing comprehensive training programs to ensure that all field squad, including franchisees and operations teams, are fully equipped with the knowledge, skills, and tools to succeed. This role will focus on driving operational excellence, improving consistency...


  • Atlanta, Georgia, United States ESR Healthcare Full time

    At ESR Healthcare, we are seeking a skilled Field Training Consultant to join our team. This is an exciting opportunity to work with sales teams and help them capitalize on our wide range of imaging solutions.The salary for this position is estimated to be around $45,000 - $65,000 per year, depending on the location and other factors.About the Role:We are...


  • atlanta, United States Smalls Sliders Full time

    The Manager, Field Training is primarily responsible for the delivery and implementation of effective training systems at our Restaurants. The FTM supports the Restaurants through the development of Manager training locations, monitoring MIT performance, and supporting the training and development of employees and Managers. They are a key advocate for...


  • Atlanta, United States SP+ Full time

    Job DescriptionJob DescriptionOverviewSP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize...


  • Atlanta, Georgia, United States Medical Director Services PC Full time

    About UsMedical Director Services PC was founded in 2016 with a vision to provide high-quality medical services in skilled nursing facilities. Our company emphasizes quality and customer service, with a focus on treating residents with respect and dignity. We strive to reduce unnecessary hospitalizations and promote effective medical care in SNF settings.Key...


  • Atlanta, Georgia, United States Medical Director Services PC Full time

    At Medical Director Services PC, we are seeking a skilled and dedicated Nurse Practitioner to join our team. This is an excellent opportunity to provide quality patient care in a dynamic and supportive environment.We offer a competitive salary of $90,000 - $120,000 per year, commensurate with experience, as well as extensive training and professional growth...

  • Associate Director

    3 weeks ago


    Atlanta, United States Transamerica Agency Network Full time

    The Associate Director is responsible for developing new quality sales, conserving existing business, providing ongoing quality service to policyholders and creating an atmosphere of quality growth, development and job satisfaction to all personnel assigned to his/her Staff. This includes recruiting, selecting, training, retaining and developing sales...


  • Atlanta, United States QuidelOrtho Full time

    The OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...


  • Atlanta, United States QuidelOrtho Full time

    The OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...


  • Atlanta, Georgia, United States DICK'S SPORTING GOODS INC Full time

    Job Summary:We are seeking a highly skilled Facilities Maintenance Director to join our team at DICK'S SPORTING GOODS INC. The ideal candidate will have a strong background in maintenance management, with experience in overseeing budgets, managing teams, and ensuring safety standards are met.About the Role:Safety First: Our Facilities Maintenance Director...


  • Atlanta, GA, United States American International Group Full time

    Director of Field Claims WC At AIG, we are reimagining the way we help customers to manage risk. Join us as a Dir Field Claims WC to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients,...


  • Atlanta, United States Goodwin Recruiting Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereA family-owned and operated company is searching for the next Vice President of Training in Chicago, IL. This position will drive training and organizational development programs across the organization in support of the tactical and strategic goals of the business. The Vice President of...

  • Training Specialist

    22 hours ago


    Atlanta, United States CHRIS 180 Full time

    Position Description: The Training Specialist is a member of the CHRIS Training Institute and as such is supervised by Chief Operations Officer. The Training Specialists designs and delivers core training for both internal and external markets, identifies and assesses training needs and develops and reviews instructional material for pertinence to...


  • Atlanta, United States YMCA Full time

    Join our Carl E. Sanders Family YMCA Branch as the Associate Executive Director! Under the direction of the Vice President/Branch Executive Director, the Associate Executive Director conducts and administers facility functions. This position is primarily responsible for supervising the daily operations and organizational leadership for specific YMCA...


  • Atlanta, Georgia, United States Knowit Training Full time

    Key Responsibilities:Install air containment systems within secure spaces, ensuring seamless integration and energy efficiency.Construct and install security cages with precision measurement.Coordinate and install fiber and cable tray with precision measurement.Provide on-the-job training and oversight for apprentices and junior personnel.Requirements:High...


  • Atlanta, United States Chicken Salad Chick Full time

    Description Brand Vision and Value Our brand vision is to become America’s favorite place for chicken salad, and our company culture is summarized in the brand’s purpose: to spread joy, enrich lives and serve others. It is our goal to serve fresh, made-from-scratch, delicious food with a servant’s heart and uplift those around us. These values inform...


  • Atlanta, United States firstPRO 360 Full time

    HR Director- SW AtlantaOverviewThe HR Director is responsible for developing and executing the overall HR strategy for the organization. This role requires a strategic thinker with strong leadership and interpersonal skills. The HR Director will oversee all HR functions, including talent acquisition, employee relations, compensation and benefits, performance...


  • Atlanta, United States Morehouse College Full time

    Position Details Position Information Job Type Non-Faculty Position Title Director of Development Position Number E Department Institutional Advancement Location Morehouse College - Atlanta, GA Position Summary The Office of Institutional Advancement is seeking an accomplished, responsive, collaborative, and results-oriented fundraiser to join its...