Medical Billing Administrative Assistant

2 weeks ago


Los Angeles, United States Skilled Wound Care Full time

The Medical Billing Administrative Assistant will be responsible for clerical duties. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients.


  • First point of contact interacting with patients and Insurance Health Plans over the phone
  • Handles a high volume of incoming calls.
  • Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols.
  • Responds to questions and concerns and directs them to appropriate location or department.
  • Provides on-going communication with clinical staff regarding real-time patient status.
  • Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.
  • Order Medical/DME Supplies to be delivered to patients’ home upon MD Orders
  • Multitasks between several different technology systems to complete functions.
  • Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties
  • Communicates effectively with physicians and physician staff, ancillary departments, nursing units and patients.
  • Handling mail and other correspondence


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