Medical Receptionist

5 days ago

Kennewick, United States HOMELAND LLC Full time

Job Summary

Homeland has partnered with a dynamic healthcare system to hire a compassionate and skilled Medical Receptionist to join their team. In this vital role, you will contribute to a mission focused on improving community health.


As a Medical Receptionist, you will play a key part in ensuring a seamless patient experience while supporting the team with your organizational skills and dedication. This is more than just a job, it’s an opportunity to make a meaningful difference in the lives of those you serve. Join us in this rewarding journey of care and impact


Responsibilities

  • Ensure all necessary demographic, billing, and clinical information is obtained and entered accurately and promptly into the registration system
  • Distribute and explain forms, documents, and educational materials to patients or family members
  • Meet with patients or caregivers before or after admission to exchange information, provide explanations, and address concerns
  • Communicate with admitting physicians, nursing unit staff, and other personnel to exchange necessary information and determine patient placement
  • Verify insurance benefits and obtain precertification/authorization as required
  • Collect required payments, including co-pays and deductibles, or refer to financial counselors for follow-up
  • Greet patients with excellent customer service, maintaining direct eye contact
  • Answer phone calls and assist patients/customers effectively
  • Gather and update demographic information in the computer system
  • Conduct intake activities with respect for patient privacy and rights
  • Listen attentively to patients, parents, or caregivers and respond positively to questions or concerns
  • Keep patients waiting informed of any delays and notify clinical staff of cancellations or delays
  • Assist co-workers during heavy workloads or absences as needed
  • Accurately complete and verify patient charges on fee slips
  • Answer the telephone, assist with transfers, take clear messages, and use proper grammar
  • Oversee cash payments and apply payments to patient accounts correctly
  • Prepare and maintain accurate medical records
  • Make copies and file lab and medical documents accurately when needed
  • Communicate and provide information appropriate to the age and specific needs of patients, adjusting explanations as necessary
  • Assist patients in completing forms and ensure all required forms are completed
  • Proficiently use computer systems to communicate and maintain patient health records
  • Enhance professional growth and development through annual educational opportunities
  • Coordinate office supply needs with staff and report equipment malfunctions to the clinic manager
  • Work collaboratively with all practice staff as part of a team


Requirements

  • High School Diploma or Equivalent
  • Associate's Degree (Preferred)


Benefits

Our client offers a $2500 sign on bonus, as well competitive pay and a comprehensive benefits package, which includes medical, dental, and vision insurance. Employees receive free access to the Employee Assistance Program (EAP), up to 25 days of Paid Time Off (PTO) per year, and employer-paid short-term disability coverage.


Summary

Apply today


EEO Notice

Homeland LLC is an Equal Opportunity Employer. Homeland LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Homeland LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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