Medical Receptionist Specialist

1 day ago


Kennewick, Washington, United States LHH Recruitment Solutions Full time
Job Summary

We are seeking a skilled Medical Receptionist to join our team in Kennewick, Washington. As a vital member of our front desk operations, you will play a crucial role in delivering exceptional patient service and supporting the medical team.

About The Role

This full-time position offers a competitive salary range of $20.00 to $21.00 per hour, depending on experience. Benefits include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.

Key Responsibilities
  • Patient Registration & Data Entry: Ensure accurate demographic, billing, and clinical information is obtained and entered in the registration system.
  • Customer Service: Greet patients with a warm and welcoming environment, providing clear explanations of forms, procedures, and office processes.
  • Insurance Verification & Payment Processing: Verify insurance benefits, obtain pre-certifications/authorizations, and process required payments, including co-pays and deductibles.
  • Communication & Coordination: Interact with patients, caregivers, and medical staff to address concerns, communicate delays or cancellations, and ensure smooth transitions in patient care.
  • Medical Record Maintenance: Accurately maintain and file medical records, protecting confidential information.
  • General Office Duties: Handle phone calls professionally, assist with appointment scheduling, and manage general office tasks.
Requirements
  • Prior experience in a medical receptionist or administrative role is preferred.
  • Strong communication skills, both verbal and written, with an ability to work well under pressure and manage high patient volume.
  • Excellent organizational skills with attention to detail and ability to multi-task.
  • Proficiency with computer systems and medical record management.
  • Able to maintain patient confidentiality and handle sensitive information.
  • Demonstrated customer service skills, with a focus on patient care and satisfaction.
About Our Organization

LHH Recruitment Solutions is a well-established healthcare facility in Kennewick, Washington. We offer comprehensive services and a dynamic work environment that values our associates' contributions.



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