Specialist, IT

2 weeks ago

Miami Beach, United States Pura Vida Miami Full time

We are a lifestyle brand


If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.


We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year.


We love and take pride in what we do, and we are looking for the right partners to grow with us. Please join us if you consider yourself a person of integrity, a hard-working team player who is eager to continually grow and learn.


OVERVIEW:

The Specialist, IT & POS manages and ensures effective and secure operations of a variety of technology solutions with a strong background in restaurant technology systems and a passion for optimizing guests’ experiences and business operations. This individual will be responsible for implementing, managing, maintaining, and troubleshooting IT systems at both the corporate support center and restaurants to ensure efficient operations.


RESPONSIBILITIES:

  • Assist in the setup, implementation and ongoing support of technology solutions & POS systems and new functionalities.
  • Collaborate with business stakeholders and technical team to gather and analyze requirements for system changes.
  • Collaborate with business stakeholders and technical team to ensure successful delivery of projects comprising of cross-functional teams (marketing, operations, finance, procurement, executive management).
  • Support the integration of POS systems with other enterprise systems and customer-facing technology.
  • Provide ongoing administration of users, menus, pricing, and reporting for the POS system to support the Operations teams.
  • Provide support for all IT systems, including troubleshooting and resolving system issues.
  • Troubleshoot and resolve problems local area network (LAN) and wide area network (WAN) systems and equipment.
  • Create and maintain application documentation, including technical flow charts, process diagrams, end-user guides, FAQs, and change/configuration management documents.
  • Monitor system performance and conduct regular system audits to ensure system efficiency.
  • Provide support during off-hours as needed to support mission-critical systems.
  • Perform other duties as assigned by the Director of Information Technology.
  • Other duties may be assigned.


REQUIREMENTS:

  • Minimum of 2 years of experience in implementing, supporting and managing POS systems, specifically Toast, is required.
  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience is required.
  • Experience with Microsoft, MAC, Android, and iOS operating system administration.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues effectively.
  • Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
  • Proficiency in creating technical documentation and training materials.
  • Experience with system integration and data sharing between different enterprise systems.
  • Knowledge of project management principles and methodologies.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Strong attention to detail and commitment to quality.
  • Experience with project management tools and methodologies.


BENEFITS:

  • Health & Wellness – Medical, Dental & Vision
  • PTO
  • Discounted Meals
  • Growth Opportunities

  • Desktop Support Specialist

    4 weeks ago

    Miami, Florida, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a key member of our IT team, you will be responsible for providing technical support and services to our clients.Job Summary:The successful candidate will have a strong background in desktop support, with experience in...

  • Desktop Support Specialist

    3 weeks ago

    Miami, Florida, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.Job Summary:The successful candidate will have a strong background in...

  • Desktop Support Specialist

    1 week ago

    Miami, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at Merge IT LLC. As a Desktop Support Specialist, you will be responsible for providing complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and...

  • Help Desk Specialist

    1 week ago

    Miami, Florida, United States PROSOURCE IT LTD Full time

    About the CompanyPROSOURCE IT LTD is seeking a skilled Help Desk Specialist to join their team. The ideal candidate will be responsible for handling all 2nd level calls and password reset calls, as well as assisting with technical calls, WorkDay calls, and Telecom calls.ResponsibilitiesHandling all 2nd level calls and password reset callsAssisting with...

  • Desktop Support Specialist

    5 days ago

    Miami, Florida, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistJob Summary:Our client in Miami, FL, has an immediate need for a Desktop Support Specialist. This is a 36+ month contract with the possibility of extension and potential permanent employment. The successful candidate will provide complex technical support for the distributed computer environment, including desktop,...

  • Desktop Support Specialist

    2 weeks ago

    Miami, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a key member of our IT team, you will be responsible for providing technical support and services to our clients.Job Summary:The successful candidate will have a strong background in desktop support, with experience in...

  • IT Support Specialist

    1 week ago

    Miami, United States TeamLogic IT, West Miami, FL Full time

    About the RoleWe are seeking a highly skilled and experienced IT Support Specialist to join our team at TeamLogic IT, West Miami, FL. As an IT Support Specialist, you will be responsible for ensuring the smooth operation of our clients' IT systems and providing top-notch technical support to their end-users.Key ResponsibilitiesProvide timely and effective...

  • IT Support Specialist

    2 weeks ago

    Vero Beach, Florida, United States Merge IT LLC Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Merge IT LLC. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients. Key Responsibilities:- Perform regular system checks on CCTV, POS, and server systems- Maintain hardware and software on Traka, POS, and door locks- Conduct...

  • IT Support Specialist

    5 days ago

    Virginia Beach, Virginia, United States Endurance IT Services Full time

    Job SummaryWe are seeking a dedicated IT Support Specialist for a full-time direct hire opportunity at Endurance IT Services. This role is crucial for ensuring client satisfaction and upholding the company's standards and core values.The IT Support Specialist will deliver exceptional support from a remote call center environment, ensuring timely incident...

  • Administrative Support Specialist

    2 weeks ago

    Virginia Beach, Virginia, United States Nationwide IT Services Full time

    Job Title: Senior Administrative SpecialistNationwide IT Services is seeking a highly skilled Senior Administrative Specialist to provide executive support to the SAF/AQX staff members. This is a unique opportunity to join a dynamic team and contribute to the success of the organization.Key Responsibilities:Provide administrative support to senior staff...

  • Senior Administrative Specialist

    2 weeks ago

    Virginia Beach, Virginia, United States Nationwide IT Services Full time

    Job Title: Senior Administrative SpecialistAbout the Role:Nationwide IT Services is seeking a highly skilled Senior Administrative Specialist to provide executive support to the SES in AQX and his Deputy. The ideal candidate will possess a master's degree in business or a related discipline and have strong attention to detail, knowledge of the JFTR and DTS,...

  • Junior EMR Specialist

    3 weeks ago

    Virginia Beach, United States Falcon IT & Staffing Solutions Full time

    13th September, 2024Role: Junior EMR Specialist. Location: 100% Remote / Alexandria, VA. Job Description: Are you ready to kick-start your career as a Junior EMR Specialist with a dynamic, high-profile government client? We are seeking a talented individual to join our team and support the implementation of an Enterprise Risk Management (ERM) program that...

  • Power BI Business Intelligence Specialist

    4 days ago

    West Palm Beach, Florida, United States Georgia IT Inc Full time

    Job Title: Power BI Business Intelligence SpecialistAbout the Role:At Georgia IT Inc, we are seeking a highly skilled Power BI Business Intelligence Specialist to join our team. As a key member of our data analytics team, you will be responsible for designing, developing, and maintaining business intelligence solutions using Power BI.Key Responsibilities:...

  • Power BI Business Intelligence Specialist

    1 week ago

    West Palm Beach, Florida, United States Georgia IT Inc Full time

    Job Title: Power BI Business Intelligence SpecialistJob Summary:Georgia IT Inc is seeking a highly skilled Power BI Business Intelligence Specialist to join our team. The ideal candidate will have a strong background in data management and analytics, with experience in Power BI and related tools.Key Responsibilities: Maintain and enhance dashboards to...

  • IT Solutions Specialist

    1 week ago

    Miami, Florida, United States RYC Business IT Full time

    Job Summary:We are seeking a highly motivated and goal-oriented Account Manager to drive growth across local markets. The ideal candidate will be passionate about technology, excel in building and maintaining client relationships, and align with our core values of quality, compassion, and accountability.Key Responsibilities:Meet or exceed revenue goals...

  • Structural Revit Specialist

    1 week ago

    West Palm Beach, Florida, United States Qual IT Resources Full time

    At Qual IT Resources, we're seeking a skilled Structural Revit Specialist to join our team. As a key member of our structural engineering group, you'll play a crucial role in developing and maintaining accurate and detailed building information models (BIMs) using Revit.The ideal candidate will have a strong background in structural engineering and...

  • Automation Testing Specialist II

    1 month ago

    Virginia Beach, Virginia, United States Endurance IT Services Full time

    Automation Testing SpecialistThis role involves designing, implementing, and executing automation processes, interfaces, utilities, and applications that support business workflow. The ideal candidate will work with internal business partners to gather requirements, prototype, architect, implement, and update solutions. Key responsibilities include building...

  • Data Conversion Specialist

    2 weeks ago

    Miami, United States One IT Corp Full time

    Data Conversion LeadOne IT Corp is seeking a highly skilled Data Conversion Lead to join our team. As a key member of our data management team, you will be responsible for leading the design and implementation of data migration and conversion processes.Key Responsibilities:Ownership and management of data conversion and migration tasks for several source...

  • Help Desk Specialist

    2 weeks ago

    Miami, United States PROSOURCE IT LTD Full time

    About the CompanyThey are looking to onboard 1 Helpdesk technician, which is fully remote, but must be located in the Palm Beach County to Miami Dade County areas. IT will be handling all 2nd level calls and all PASSWORD reset calls. Because of this the internal Helpdesk volume has increased. The day shift is 9am-6pm. The helpdesk is all remote. Tech calls:...

  • Teacher - Literacy and Mathematics Specialist

    1 month ago

    West Palm Beach, Florida, United States Learn It Academic Services Full time

    Job Title: Teacher - Literacy and Mathematics SpecialistWe are seeking a dedicated and passionate Teacher - Literacy and Mathematics Specialist to join our team at Learn It Academic Services. As a key member of our educational team, you will play a vital role in delivering high-quality education services to students in need.Responsibilities:Collaborate with...