Call Center Supervisor
2 weeks ago
Our client is an insurance company in the medical field with an immediate need for a Supervisor of their Call Center. This is a FULL TIME opportunity and requires onsite work 2 days onsite/week in Parsippany, NJ.
- 5+ years of call center experience ensuring an exemplary, frontline customer experience for customers.
- Hire, coach and develop Customer Service Agents to respond to customer inquiries.
- Identify operational issues and propose potential solutions.
- Monitor and evaluate agent performance.
- Provide learning or coaching opportunities.
- Excellent leadership, facilitation and decision making skills.
- Strong working knowledge and understanding of call center operational functions, including IVR technology, forecasting, metrics and other contact center software.
- Background in health insurance, medical or dental preferred.
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Call Center Supervisor
1 month ago
Parsippany, United States Delta Dental of NJ Full timeJob DescriptionJob DescriptionDelta Dental of New Jersey, located in Parsippany NJ is currently seeking a Call Center Supervisor to join our Engagement Center Team. This hybrid position is onsite Tuesday and Wednesday, and remote Monday, Thursday and Friday Starting in January, 2025, all associates will be onsite Tuesday, Wednesday and Thursday, and remote...
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Call Center Supervisor
2 weeks ago
Parsippany, New Jersey, United States Western Pest Services Full timeOverview: Western is THE trusted pest control provider for many of the Mid-Atlantic’s most beloved businesses, venues, and attractions. Western employees build a strong personality within a mission that’s bigger than themselves – it’s the perfect combination of autonomy, accountability, and camaraderie. Western is a protector of public...
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Call Center Supervisor
2 weeks ago
Parsippany-Troy Hills, United States SilverSearch, Inc. Full timeOur client is an insurance company in the medical field with an immediate need for a Supervisor of their Call Center. This is a FULL TIME opportunity and requires onsite work 2 days onsite/week in Parsippany, NJ.5+ years of call center experience ensuring an exemplary, frontline customer experience for customers.Hire, coach and develop Customer Service...
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Director, Call Center Operations
4 weeks ago
Parsippany, United States Delta Dental of NJ Full timeJob DescriptionJob DescriptionDelta Dental of New Jersey, located in Parsippany NJ, an acknowledged leader providing our communities with dental insurance programs of the highest quality, is currently seeking a leader of our call center operations. This position requires an experienced and dynamic professional who can assume the role of Director of Call...
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Registered Nurse Supervisor
2 weeks ago
Parsippany, United States Troy Hills Center Full time$2,500 Sign-on BONUS for Full-TimeBenefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of...
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Director, Client Services- Client Contact Center
2 weeks ago
Parsippany, United States Tiffany & Co. Full timePosition Overview: Tiffany & Company is looking for an experienced & dynamic leader to take the Tiffany & Co. Client Services Center to the next level. You will be responsible for managing the 150+ people client services team that handles all contacts and conversations with clients contacting Tiffany & Co. across channels. Your mission will be to deliver...
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Director, Client Services- Client Contact Center
2 weeks ago
Parsippany, United States LVMH Full timePostePosition Overview: Tiffany & Company is looking for an experienced & dynamic leader to take the Tiffany & Co. Client Services Center to the next level. You will be responsible for managing the 150+ people client services team that handles all contacts and conversations with clients contacting Tiffany & Co. across channels. Your mission will be to...
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Registered Nurse Supervisor
1 week ago
Parsippany, NJ, United States Troy Hills Center Full time$2,500 Sign-on BONUS for Full-Time Benefits *Nursing Student Loan Debt Repayment and Tuition Assistance *Tuition, Travel, and Wireless Service Discounts *Employee Assistance Program to support mental health *Employee Foundation to assist financially with unforeseen hardships *Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a...
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Director of Nursing
2 weeks ago
Parsippany, United States Troy Hills Center Full timeBenefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Incentive compensation plan*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to financially assist through unforeseen hardships*Diverse, Equitable and Inclusive (DEI) workplace with DEI committee. DEI is a part of our...
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Registered Nurse Supervisor
1 week ago
Parsippany, NJ, US Troy Hills Center Full time$2,500 Sign-on BONUS for Full-TimeBenefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of...
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Registered Nurse Supervisor
1 week ago
Parsippany, NJ, United States Troy Hills Center Full time$2,500 Sign-on BONUS for Full-TimeBenefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of...
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Regional Advocate
2 weeks ago
Parsippany, United States Alpaca Audiology Full timeAlpaca Audiology is looking for a talented and competitive Regional Customer Service/Sales Advocate to handle all levels of communication (email, chat, inbound and outbound calls) and generate appointments in a specific region. A successful advocate must be friendly, persuasive, and patient. The goal is to promote business growth by expanding the company’s...
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Registered Nurse
1 week ago
Parsippany-Troy Hills, NJ, United States Troy Hills Center - Parsippany, NJ Full time$2,500 Sign-on BONUS for Full-Time Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of...
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Jr. Construction Estimator
7 days ago
Parsippany, United States Tilcon New York Inc Full timeJob ID: 494559 Safety, Integrity, Quality are the foundation or core values on which Tilcon New York Inc., a CRH company operates. Located in New York and New Jersey, Tilcon New York Inc. is an integrated materials company with multiple quarry locations, water terminals, heavy highway construction division, asphalt and recycle plants. Tilcon manufactures...
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Physician PRN
2 weeks ago
Parsippany, NJ, United States Concentra Full timeAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a...
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Nurse Supervisor
1 week ago
Parsippany-Troy Hills, NJ, United States Troy Hills Center - Parsippany, NJ Full time$2,500 Sign-on BONUS for Full-Time Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of...
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Nurse Supervisor
1 week ago
Parsippany Troy Hills, NJ, United States Troy Hills Center - Parsippany, NJ Full time$2,500 Sign-on BONUS for Full-Time Benefits *Nursing Student Loan Debt Repayment and Tuition Assistance *Tuition, Travel, and Wireless Service Discounts *Employee Assistance Program to support mental health *Employee Foundation to assist financially with unforeseen hardships *Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a...
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Director of Nursing
1 week ago
Parsippany, NJ, United States Troy Hills Center Full timeBenefits *Nursing Student Loan Debt Repayment and Tuition Assistance *Incentive compensation plan *Tuition, Travel, and Wireless Service Discounts *Employee Assistance Program to support mental health *Employee Foundation to financially assist through unforeseen hardships *Diverse, Equitable and Inclusive (DEI) workplace with DEI committee. DEI is a part of...
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RN/Nursing Supervisor
1 week ago
Parsippany Troy Hills, NJ, United States Troy Hills Center - Parsippany, NJ Full time2,500 Sign-on BONUS for Full-Time Nursing Student Loan Debt Repayment and Tuition Assistance * Tuition, Travel, and Wireless Service Discounts * Employee Assistance Program to support mental health * Employee Foundation to assist financially with unforeseen hardships * Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off Short-term...
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Service Technician
3 weeks ago
Parsippany, New Jersey, United States ATS Automation Full timeJob DescriptionIWK is a market leading, global supplier of tube filling machines, cartoning machines and integrated lines to the Pharmaceutical, Oral care and Cosmetic Industries. Our headquarters and primary manufacturing center is located in Stutensee Germany, with a second manufacturing center in Bangkok, Thailand and a North American Sales and Service...