Call Center Supervisor
2 weeks ago
Our client is an insurance company in the medical field with an immediate need for a Supervisor of their Call Center. This is a FULL TIME opportunity and requires onsite work 2 days onsite/week in Parsippany, NJ.
- 5+ years of call center experience ensuring an exemplary, frontline customer experience for customers.
- Hire, coach and develop Customer Service Agents to respond to customer inquiries.
- Identify operational issues and propose potential solutions.
- Monitor and evaluate agent performance.
- Provide learning or coaching opportunities.
- Excellent leadership, facilitation and decision making skills.
- Strong working knowledge and understanding of call center operational functions, including IVR technology, forecasting, metrics and other contact center software.
- Background in health insurance, medical or dental preferred.
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Call Center Supervisor
2 weeks ago
Parsippany, United States SilverSearch, Inc. Full timeOur client is an insurance company in the medical field with an immediate need for a Supervisor of their Call Center. This is a FULL TIME opportunity and requires onsite work 2 days onsite/week in Parsippany, NJ.5+ years of call center experience ensuring an exemplary, frontline customer experience for customers.Hire, coach and develop Customer Service...
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Call Center Supervisor
2 weeks ago
Parsippany, United States SilverSearch, Inc. Full timeOur client is an insurance company in the medical field with an immediate need for a Supervisor of their Call Center. This is a FULL TIME opportunity and requires onsite work 2 days onsite/week in Parsippany, NJ.5+ years of call center experience ensuring an exemplary, frontline customer experience for customers.Hire, coach and develop Customer Service...
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Call Center Supervisor
1 month ago
Parsippany, United States Delta Dental of NJ Full timeJob DescriptionJob DescriptionDelta Dental of New Jersey, located in Parsippany NJ is currently seeking a Call Center Supervisor to join our Engagement Center Team. This hybrid position is onsite Tuesday and Wednesday, and remote Monday, Thursday and Friday Starting in January, 2025, all associates will be onsite Tuesday, Wednesday and Thursday, and remote...
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Call Center Supervisor
2 weeks ago
Parsippany, New Jersey, United States Western Pest Services Full timeOverview: Western is THE trusted pest control provider for many of the Mid-Atlantic’s most beloved businesses, venues, and attractions. Western employees build a strong personality within a mission that’s bigger than themselves – it’s the perfect combination of autonomy, accountability, and camaraderie. Western is a protector of public...
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Director, Call Center Operations
3 weeks ago
Parsippany, United States Delta Dental of NJ Full timeJob DescriptionJob DescriptionDelta Dental of New Jersey, located in Parsippany NJ, an acknowledged leader providing our communities with dental insurance programs of the highest quality, is currently seeking a leader of our call center operations. This position requires an experienced and dynamic professional who can assume the role of Director of Call...
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Call Center Representative
3 weeks ago
Troy, United States Re-Bath Full timeJob DescriptionJob DescriptionBenefits:Life insuranceDental insuranceEmployee discountsHealth insurancePaid time offVision insuranceAre you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team in person in Troy, MI!RESPONSIBILITIESLead Generation Extraordinaire:Dive into outbound calls with...
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Call Center Representative
2 weeks ago
Troy, United States MSGCU Full timeDelivers the desired member experience by providing high quality service by telephone, e-mail, and fax, including using active listening to identify and address/resolve member needs and cross sell products and services in order to deepen member relat Call Center, Representative, Processing, Technology, Banking, Application
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Call Center Representative
1 week ago
Troy, United States Illinois Tool Works, Inc. Full timeThis position is responsible for contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members. Will provide 24-hour-a-day, 7-day-a-we Call Center, Representative, Field Service, Manufacturing, Retail, Customer
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Call Center Representative
7 days ago
Troy, United States Illinois Tool Works Full timeThis position is responsible for contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members. Will provide 24-hour-a-day, 7-day-a-we Call Center, Representative, Field Service, Manufacturing, Retail, Customer
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Senior Call Center Representative
4 weeks ago
Troy, United States Edcor Data Services LLC Full timeJob DescriptionJob DescriptionSalary: $16-$18 hourlyAbout Edcor | A Higher Degree of Tuition Management: Edcor provides industry-leading tuition assistance and advisory services for client employees. Edcor’s innovative web-based solution provides high-quality, high-value service to our valued clients. Our transaction processing excellence, partnered with...
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Senior Call Center Representative
4 weeks ago
Troy, United States Edcor Data Services LLC Full timeJob DescriptionJob DescriptionSalary: $16-$18 hourlyAbout Edcor | A Higher Degree of Tuition Management: Edcor provides industry-leading tuition assistance and advisory services for client employees. Edcor’s innovative web-based solution provides high-quality, high-value service to our valued clients. Our transaction processing excellence, partnered with...
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Call Center Representative
7 days ago
Troy, United States Illinois Tool Works Full timeHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they...
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BELFOR Contact Central
4 days ago
Troy, United States BELFOR Holdings Full timeBELFORRESTORING MORE THAN PROPERTY Flooding. Fires. Windstorms. Hundreds of thousands of clients rely on BELFOR Property Restoration each year to rebuild their lives, homes, and businesses. We're Restoring More Than Property. With BELFOR specialists in every major metropolitan area in the USA ready to respond 24/7/365, we provide the fastest, highest quality...
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Registered Nurse
1 week ago
Parsippany-Troy Hills, NJ, United States Troy Hills Center - Parsippany, NJ Full time$2,500 Sign-on BONUS for Full-Time Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of...
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Onsite Call Center 18 Hour
2 weeks ago
Hideaway Hills, United States Randstad North America, Inc. Full timeDublin Call center Representatives Monday-Friday Work between the hours of 9:00 AM to 9:00 PM $18 an hour~ bilingual $19 an hour 40 hours a week Minimum of 1 year experience This Call center operates calls to handle potential claimant inquires and cl Call Center, Technology, Staffing
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Registered Nurse Supervisor
1 week ago
Parsippany-Troy Hills, United States Troy Hills Center - Parsippany, NJ Full time$2,500 Sign-on BONUS for Full-Time Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of...
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Nurse Supervisor
1 week ago
Parsippany-Troy Hills, NJ, United States Troy Hills Center - Parsippany, NJ Full time$2,500 Sign-on BONUS for Full-Time Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of...
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Nurse Supervisor
7 days ago
Parsippany Troy Hills, NJ, United States Troy Hills Center - Parsippany, NJ Full time$2,500 Sign-on BONUS for Full-Time Benefits *Nursing Student Loan Debt Repayment and Tuition Assistance *Tuition, Travel, and Wireless Service Discounts *Employee Assistance Program to support mental health *Employee Foundation to assist financially with unforeseen hardships *Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a...
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RN/Nursing Supervisor
7 days ago
Parsippany Troy Hills, NJ, United States Troy Hills Center - Parsippany, NJ Full time2,500 Sign-on BONUS for Full-Time Nursing Student Loan Debt Repayment and Tuition Assistance * Tuition, Travel, and Wireless Service Discounts * Employee Assistance Program to support mental health * Employee Foundation to assist financially with unforeseen hardships * Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off Short-term...
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Call Center Representative
1 week ago
Troy, Ohio, United States Hobart Service Full timeJob Description SUMMARY This position is responsible for contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members. Will provide 24-hour-a-day, 7-day-a-week support to field offices including logging calls to Branches and paging on-call...