Lead Eligibility Specialist

2 weeks ago


Cheyenne, United States Automated Health Systems Full time

Automated Health Systems, a dynamic healthcare company, is hiring motivated and team-oriented professional in the Cheyenne, WY area.

Benefits:

  • Health/dental/vision/supplemental insurance
  • 401(k)
  • Vacation/PTO/Holidays
  • Hours of Operation: 7:00 a.m. to 6:00 p.m.
  • Comprehensive and ongoing training
  • Employee Wellness Program
  • Strong company culture
  • Career growth opportunities



Responsibilities:

  • Providing education, assistance, and eligibility services to Wyoming Medicaid customers.
  • As a working Lead, providing leadership and "on-the-floor" support and mentoring
  • Handling complex eligibility scenarios while ensuring Eligibility Specialists accurately process applications and correctly make eligibility determinations



Qualifications for the position include:

  • Team Player with excellent communication skills
  • Customer-focused with a passion for helping people
  • Strong PC Proficiency with a willingness to learn
  • Maintain confidentiality of personal health information
  • Minimum two years' experience in call center operations and/or health and human services with customer contact required
  • Experience in health/human services and knowledge of WY Medicaid preferred
  • Previous leadership with a strong customer service background preferred
  • Associate degree in social or behavioral services or equivalent training/experience required
  • On-site, in office position

AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers

"The Enlightened Choice in Health Service Management"



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