Transportation Specialist
2 weeks ago
Pay: 20.82/HR
Duration: 4 Month Contract To Hire
Location: Tempe, AZ
Job Description:
- Driver De-escalation
- Calls from third party and Amazon drivers
- Randomly assigned calls similar to customer service requests
- Call Examples: Roadside issues, delays of delivery due to weather, product pick up issues
Required Skills:
- 3+ years of experience in a customer service role
- Strong communication skills and patience, must be comfortable in a heavy phone support role
- Excellent Professionalism
- Experience using Excel
- Ability to multi-task and work on multiple projects at once
- Must have a flexible schedule, working both Saturdays and Sundays and be okay with overtime
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