Customs Broker Management Manager

Found in: Appcast US C2 - 1 week ago

Bellevue, United States SHEIN Full time

Job Title: Customs Broker Management Manager

Job Location: Bellevue, WA or Los Angeles

Job Status: Exempt


About SHEIN

SHEIN Distribution Corporation distributes SHEIN’s products in the U.S. Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Singapore, and Los Angeles, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We place a premium on choice, delivering more than 6,000 new fashion, beauty and lifestyle products daily with more than 600,000 items available. Our mission is to help people express their individuality through the latest trends that are accessible and affordable. To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial and youtube.com/shein.


About The Role

Logistics and Supply Chain are at the heart of SHEIN business. We ship and deliver tens of millions of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. With your help, SHEIN will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.


SHEIN is hiring the Trade Compliance Manager based in Bellevue for the Logistics Operations team. The logistics team is a group of leaders who are driven to provide excellent services for our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost-effective way possible. We are looking for creative leaders with a passion for highly complex challenges, a knack for problem-solving, and the ability to thrive in a fast-paced environment. This position involves regular communication with senior management on status, risks/opportunities, and daily change control management. Cross-team coordination, project management, and executive interaction skills are essential. To be successful in the role, you need strong analytical skills, excellent communication skills, ability to influence across business functions and manage stakeholders’ expectations effectively. This position will support the US logistics Trade Compliance management.


Responsibilities:

1. Custom Brokers Suppliers Management: Managing Cross Boarder B2C customs clearance brokers, includes evaluation of their compliance, operational management capabilities, etc., based on the standardized supplier management system. And give suggestions to the procurement team.

2. Custom Brokers Operation Management: Monitoring and following up on the operation performance of each B2C customs broker at each port (from airplane landing to LM collection), and following up on abnormal handling to ensure customers' logistics experience.

3. Oversee B2C Customs Compliance: Following up on policy changes related to B2C customs clearance (including Type 86 & ECCF), collect and provide feedback to company, help FM (air) Transport Department, Customs Affair Department, etc. on system and process optimization.

4. Customs Brokers Cost Management: Cooperate with the financial team to participate in daily reimbursement, dispute resolution, etc. for customs clearance costs.

5. Customs Clearance Cost and Time Optimization Projects: Participating in projects involving customs clearance time and cost optimization, and provide in-depth empowerment to some customs brokers to optimize the overall B2C shipping time and cost. (It may be necessary to go to the customs brokers bonded warehouse to participate in the implementation of these projects）

6. Team Development: Conduct regular training to elevate the team’s understanding of customs regulations.


Requirements:

1. Educational Background: Associate Degree or higher.

2. License Prefer: Customs Broker License (CBL)

3. Professional Experience: At least 3 years in a customs-related role, with a thorough understanding of US import operations and processing trade. ( Must have B2C related customs experience）

4. Technical Proficiency: Proficient in MS Office, ERP （TMS/WMS）, and E Custom Clearance Software.

5. Language Skills: Knowledge of Chinese is advantageous.

6. Communication: Exceptional communication skills, capable of liaising effectively with customs and other government agencies.


Pay: $80,500.00 min. - $143,200.00 max annually, plus, bonus & RSU offered.


SHEIN is an equal opportunity employer committed to a diverse workplace environment.

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