IT Support Specialist I

2 weeks ago

Goleta, United States Arthrex Full time

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Arthrex Benefits

Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free, Onsite Medical Clinics
Free Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)

Please note, most benefits are for regular, full time employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.



Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a IT User Support Specialist to work directly with the all departments within Arthrex on general maintenance of workstation equipment, end user support, and systems maintenance to include various end-user computing devices, software, and peripherals.  Excellent communications and analytical skills, strong technical project management skills and a HS Diploma & 1+ years of help desk and/or IT field technician experience in support of a medium-sized business will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

General maintenance of workstation equipment, end user support, and systems maintenance to include various end-user services, computing devices, software, and peripherals.

Essential Duties and Responsibilities:

  • Level 1 support for all hardware and software related problems including troubleshooting and resolution.
  • Monitor and process tickets / incidents.
  • Act as central point of contact as part of end user support.
  • Install, configure, administrate, and monitor end user devices, such as workstations, laptops, and other mobile devices with different operating systems.
  • Maintain, configure, install, and monitor printers including centralized management software.
  • Perform equipment install-move-add-change operational processes as needed by the businesses.
  • Analyze and recommend new technology, upgrades, and services for end users.
  • Plan, purchase, inventory, and asset tagging of software, computer equipment, peripherals, including: preparation and implementation of IT relocations.
  • Rotation of on-call schedule for after-hours support.
  • Participate in various IT and business projects.
  • Management and support of mobile computing devices (phones, tablets) and UMTS (contract management), where applicable.
  • IT support for warehouse management (scanner and printers), where applicable.
  • Responsible for telephone and network socket patch management, where applicable.
  • Participation in the continuous improvement of existing and new helpdesk processes.
  • Collection and administration of documentation.

Education/ Experience

  • High school diploma or equivalent required
  • Bachelor’s degree or equivalent or 1 year of relevant work experience preferred

Specialized Skills

  • Professional demeanor with a focus on providing excellent customer service.
  • Experience with end users.
  • Ability to compliantly follow procedures, standards, and learn new tasks.
  • Good time-management and organization skills with ability to meet competing deadlines and demands.
  • Self-starter with a problem-solving mind to identify and solve technical issues.
  • Ability to work independently and within a team environment.
  • Conscientious with strong attention to detail.
  • Broad experience of working within a varied IT support area/function.
  • Proficient in understanding and supporting computer hardware, Microsoft Windows, and Microsoft Office applications.
  • Flexibility and willingness to occasionally work outside regular office hours to support business IT needs.
  • Comfortable dealing with telecommunications technology.
  • Basic knowledge of ADS and Group Policy.
  • Experience with network protocols in LAN and WAN, as well as with anti-virus software.
  • Good knowledge in dealing with software distribution tools (e.g., MECM).
  • ITIL basic knowledge is an advantage.
  • Completion of CompTIA exams and/or Microsoft certifications are preferred

Machine, Tools, and/or Equipment Skills:

PCs and have a command of Excel, PowerPoint, and Word plus any additional communications equipment as needed.

Arthrex Benefits

  • Medical, Dental and Vision Insurance
  • Company-Provided Life Insurance
  • Voluntary Life Insurance
  • Flexible Spending Account (FSA)
  • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
  • Matching 401(k) Retirement Plan
  • Annual Bonus
  • Wellness Incentive Program
  • Free Onsite Medical Clinics
  • Free Onsite Lunch
  • Tuition Reimbursement Program
  • Trip of a Lifetime
  • Paid Parental Leave
  • Paid Time Off
  • Volunteer PTO
  • Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.

  • Desktop Support Specialist in Goleta, California

    4 days ago

    Goleta, California, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Goleta, California.As a Desktop Support Specialist, you will be responsible for providing workstation software break-fix support, IMAC - PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer...

  • IT Support Specialist I

    2 weeks ago

    Goleta, United States Arthrex Full time

    Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and...

  • Educational Support Specialist

    4 days ago

    Goleta, California, United States Soliant Full time

    Job Opportunity: School ParaprofessionalJob Summary:Soliant is seeking a dedicated and experienced School Paraprofessional to join our team. The successful candidate will provide support to students in a school setting, working closely with classroom teachers and behavior specialists to create a supportive and structured learning environment.Key...

  • Administrative Support Specialist

    3 days ago

    Goleta, California, United States AppleOne Full time

    Job OverviewWe are seeking an Administrative Support Specialist to join our team at AppleOne. The ideal candidate will have proficiency in office software, strong organizational abilities, and attention to detail.Key ResponsibilitiesUse computers for various applications, such as database management or word processing.Answer telephones and give information...

  • Operations Support Specialist

    5 months ago

    Goleta, United States Montecito Bank & Trust Full time

    Montecito Bank & Trust is seeking a full-time Operations Support Specialist to join the Bank Operations Department. The Operations Support Specialist will be deliver a World Class Experience by being responsible for completing various risk-based operational duties for departments and branches. Actively completes various account maintenance requests submitted...

  • Commercial Loan Support Specialist

    4 months ago

    Goleta, United States Montecito Bank & Trust Full time

    Are you a talented professional who excels at personalized service, enjoys getting involved in your communities and has a desire to work for an award-winning *Best Bank* Montecito Bank & Trust is seeking a full-time Commercial Loan Support Specialist to join the Commercial Lending Group. The Commercial Loan Support Specialist will deliver a World Class...

  • Mechanical Engineer I

    4 weeks ago

    Goleta, California, United States Raytheon Full time

    Job Title: Mechanical Engineer IRaytheon is seeking a highly skilled Mechanical Engineer I to join our team in Goleta, California. As a Mechanical Engineer I, you will be responsible for designing and developing mechanical systems for our Electronic Warfare (EW) Mechanical Engineering Subsystems Design section.Key Responsibilities:Design and develop...

  • Mechanical Engineer I

    4 weeks ago

    Goleta, California, United States Raytheon Full time

    Job Title: Mechanical Engineer IRaytheon is seeking a highly skilled Mechanical Engineer I to join our team in Goleta, California. As a Mechanical Engineer I, you will be responsible for designing and developing mechanical systems for our Electronic Warfare (EW) Mechanical Engineering Subsystems Design section.Key Responsibilities:Design and develop...

  • Guest Experience Specialist

    3 months ago

    Goleta, United States Marriott International Inc Full time

    Additional Information $24.07 per hour Job Number 24126283 Job Category Rooms & Guest Services Operations Location Courtyard Santa Barbara Goleta, 401 Storke Rd, Goleta, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth...

  • Manufacturing Technician I

    5 days ago

    Goleta, California, United States Redwire Space Full time

    Manufacturing Technician IRedwire Space is accelerating humanity's expansion into space by delivering reliable, economical, and sustainable infrastructure for future generations. We are a team of dreamers and doers, where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown.We have a current...

  • Mechanical Engineer I

    4 weeks ago

    Goleta, California, United States Raytheon Full time

    About the RoleWe are seeking a highly skilled Mechanical Engineer I to join our Electronic Warfare (EW) Mechanical Engineering Subsystems Design section within the Mechanical Optical Performance Analysis and Electronic Warfare (MOPA&EW) Department at Raytheon.Key ResponsibilitiesPerform conceptual and detailed mechanical design of Antennas, RF...

  • Manufacturing Technician I

    3 weeks ago

    Goleta, California, United States Redwire Space Full time

    Manufacturing Technician IRedwire Space is accelerating humanity's expansion into space by delivering reliable, economical, and sustainable infrastructure for future generations. We are a team of dreamers and doers, where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown.We have a current...

  • Mechanical Engineer I

    4 weeks ago

    Goleta, California, United States Raytheon Full time

    Job SummaryWe are seeking a highly skilled Mechanical Engineer I to join our Electronic Warfare (EW) Mechanical Engineering Subsystems Design section within the Mechanical Optical Performance Analysis and Electronic Warfare (MOPA&EW) Department at Raytheon.Key ResponsibilitiesDesign and develop mechanical systems, structures, and mechanisms for electronic...

  • Clinical Research Nurse I

    4 weeks ago

    Goleta, California, United States Sansum Diabetes Research Institute Full time

    Job SummaryWe are seeking a highly skilled Clinical Research Nurse I to join our team at the Sansum Diabetes Research Institute. As a key member of our clinical research team, you will be responsible for conducting clinical research studies, ensuring compliance with regulatory requirements, and providing exceptional patient care.Key...

  • Administrative Support Specialist

    5 days ago

    Goleta, California, United States Ultimate Staffing Full time

    Temporary Administrative Assistant Job OpportunityWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team on a short-term basis. This is a 3-4 month contract, Monday through Friday, 8 am-5 pm, with a pay range of $21-22 hourly, paid weekly on Fridays.Key Responsibilities:Provide administrative support to our team...

  • Overnight Support Specialist

    2 weeks ago

    Goleta, California, United States Momentum WORK, Inc. Full time

    Job SummaryWe are seeking a dedicated and compassionate Overnight Direct Support Professional to join our team at Momentum WORK, Inc. in Goleta, CA.This is a full-time overnight position that requires the ability to work independently and as part of a team to provide support services to individuals living in residential settings.The successful candidate will...

  • Overnight Support Specialist

    24 hours ago

    Goleta, California, United States Momentum WORK, Inc. Full time

    PAY RANGE: $17.50- $18.50 HourlyJOB TYPE: Overnights Full TimeLOCATION: Goleta, CAUp to $750 Sign On BonusJob Title: Overnight Direct Support Professional, Independent & Supported Living ServicesUnder the supervision of the Program Director and House Manager, this position will provide awake overnight support services to individuals living in residential...

  • Medical Support Specialist

    4 weeks ago

    Goleta, California, United States Sutter Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at Sutter Health.Key Responsibilities:Provide clinical and clerical support to healthcare providers and patients by performing various tasks, including taking vital signs, preparing patients for exams, and administering injections.Assist with implementing the...

  • Overnight Support Specialist

    3 weeks ago

    Goleta, California, United States Momentum WORK, Inc. Full time

    Job SummaryWe are seeking a dedicated and compassionate Overnight Direct Support Professional to join our team at Momentum WORK, Inc. in Goleta, CA.Job Type: Full-time, Overnight Shift (10pm-6am)Pay Range: $17.50-$20.50 HourlyBenefits: Travel Stipend, Cell Phone Stipend, Paid Time-Off, 403(b) Retirement Plan, Friends & Family Referral Bonus, Direct Deposit,...

  • Administrative Support Specialist

    4 weeks ago

    Goleta, California, United States Ultimate Staffing Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Ultimate Staffing Services.This is a short-term assignment, approximately 3-4 months, and we require a candidate who can commit to the entire duration.The ideal candidate will have excellent computer skills, proficiency in MS Programs, and the...