FileNet Administrator

3 weeks ago

Houston, United States Dagen Full time

Dagen Personnel is recruiting a Systems Administrator IV for an oil & gas company in Central Houston.


This is a contract position with a hybrid schedule (Tuesday – Thursday in the office and Monday and Friday WFH).


Expert in FileNet environment and its related components. Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Maintains data files and monitors system configuration to ensure data integrity. Troubleshoots system issues and resolves or escalates. Creates and updates system documentation, including configurations and backup procedures.


Responsibilities:


  • Administer and maintain FileNet content management system including Content Collector for SAP and Email. Ensure proper security, performance and functionalities are available, apply application patches, perform upgrades to ensure business needs are met.
  • Review existing architecture and enhance as appropriate.
  • Develop and maintain system documentation and lessons learned.
  • Monitor system performance and implement necessary changes to improve system efficiency and performance.
  • Provide technical support and technical guidance to the other members of the IT Enterprise Content Management Team.
  • Liaise with other content management team experts to design and develop optimal user solutions based on requirements.
  • Work individually and in collaboration with internal teams to resolve support tickets and requests based on the agreed service level agreements.
  • Provide end-users support and resolve any issues in a timely manner.
  • Develop and implement backup and recovery procedures.
  • Actively participate in disaster recovery planning, implementng and testing.
  • Conduct regular system audits to ensure compliance with security policies and regulations.
  • Manage ECM administration projects (examples: upgrades, migrations, integrations, consolidations, feature rollouts, infrastructure build-outs).
  • Engage in activities related to setting direction to related content management solutions, evaluate, and recommend new content management solutions.
  • Actively participate in testing new content management solutions and/or new deployed patches.


Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • 10+ years of experience as a FileNet System Administrator.
  • Deep understanding of FileNet architecture, configuration, installation, administration, and troubleshooting.
  • Proficient in FileNet Content Engine Platform, Content Navigator, and Content Collectors.
  • Strong Experience with IBM WebSphere Application Server and IBM Content Navigator.
  • In-depth Knowledge of SQL Server database.
  • Knowledge on Containerization, Kubernetes, Cloud Platforms is a plus.

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