System Administrator

4 weeks ago

Houston, United States CCL Global Full time

Job Posting Title: Systems Administrator IV (FileNet Expert)


Description: We are seeking an experienced Systems Administrator IV with expertise in FileNet and its related components for a hybrid contract-to-hire position with a petrochemical company. The role involves maintaining the FileNet content management system, ensuring its security, performance, and functionality, applying patches, performing upgrades, and troubleshooting issues. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and the capacity to work both independently and within a team.

Responsibilities:

  • Administer and maintain the FileNet content management system, including Content Collector for SAP and Email.
  • Apply application patches and perform system upgrades to meet business needs.
  • Enhance existing architecture as necessary.
  • Develop and maintain system documentation and lessons learned.
  • Monitor and improve system performance.
  • Provide technical support and guidance to the IT Enterprise Content Management Team.
  • Collaborate with content management experts to design optimal user solutions.
  • Resolve support tickets and requests in line with service level agreements.
  • Offer end-user support and timely issue resolution.
  • Develop and implement backup and recovery procedures.
  • Participate in disaster recovery planning, implementation, and testing.
  • Conduct system audits to ensure compliance with security policies and regulations.
  • Manage ECM administration projects, including upgrades, migrations, integrations, and more.
  • Evaluate and recommend new content management solutions.
  • Test new content management solutions and patches.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Over 10 years of experience as a FileNet System Administrator.
  • Deep understanding of FileNet architecture, configuration, installation, administration, and troubleshooting.
  • Proficiency in FileNet Content Engine Platform, Content Navigator, and Content Collectors.
  • Strong experience with IBM WebSphere Application Server and IBM Content Navigator.
  • In-depth knowledge of SQL Server database.
  • Excellent communication, analytical, and problem-solving skills.
  • Good project management skills.
  • Ability to work independently and in a team.
  • Strong attention to detail and quality commitment.
  • Ability to learn and research new enterprise content management technologies.
  • Self-motivated, energetic, and customer service-oriented.
  • Knowledge of containerization, Kubernetes, and cloud platforms is a plus.

Job Details:

  • Contract role with potential conversion to full-time employment after 6 months.
  • Hybrid work schedule: Monday and Friday from home; Tuesday to Thursday in the office.
  • 9/80 work schedule (every other Friday off).

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