System Administrator
4 weeks ago
Are you an IT Administrator that thrives in bridging the gap between technology and user needs? We're seeking a proactive problem-solver to join a team and provide essential support in maintaining and optimizing IT infrastructure. Robert Half is looking for a talented IT Administrator that can leverage technology to enhance efficiency and drive productivity. We're looking for someone to provide ongoing maintenance and support, ensuring seamless operation across systems.
Responsibilities:
- Manage IT helpdesk and ticketing system, addressing technical issues promptly and efficiently.
- Diagnose and resolve technical issues for computers and peripherals
- Maintain comprehensive procedures and documentation for technical support.
- Manage Mobile Device Management (MDM) system and deploy scripts for automation.
- Provide proactive support for applications such as Google Workspace, Slack, Atlassian, and others.
- Assist in the rollout and management of Okta identity and access management solution.
- Provide Wi-Fi Support for devices
Requirements:
- 5+ years experience in IT Administration in a Mac environment
- Strong troubleshooting skills with a proactive and customer-oriented approach.
- Excellent written and verbal communication skills.
- Proficiency in documentation and maintaining technical procedures.
- Working knowledge of Google Workspace and Okta.
- Scripting and automation experience.
If you're passionate about leveraging technology to drive organizational success and thrive in a dynamic, collaborative environment, we'd love to hear from you. Apply now
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