Electrical Solutions Advisor

ELECTRICAL SOLUTIONS ADVISOR

Job Summary:

This position is at the forefront of representing the company in a professional, caring, and customer focused role. The successful candidate understands that in most cases, they are the primary contact and interface with the company. How they respond and communicate with the customer is of utmost importance. Representing the brand with passion, professionalism, integrity, knowledge, and understanding customer needs will be the cornerstones of success for both short term and long-term goals.

Reports To:

Region Operations Manager

Company Overview:

Founded in 1985, Premier Power Maintenance is a leading provider of high voltage specialty services, NETA testing, P&C Commissioning, Life extension and Specialty Construction Services. Premier Power Maintenance strives to provide a relaxed, yet professional atmosphere that is fun to work in and one truly based on values, morals, and respecting our team members to the highest level. Premier Power Maintenance defines its services in six primary areas: Safety Training, Engineering, Installation, Commissioning, Preventative Maintenance, and Repair. Our goal is to provide customers with a safe, dependable, and uninterrupted power supply. We invest heavily in redundant tooling, test equipment, and team member training, which helps ensure an immediate and effective response to any service request. We have highly qualified field service personnel capable of assuring our customers that all emergencies will be handled promptly and professionally. We take pride in our safety and unparalleled expertise in the field.

Essential Duties and Responsibilities:

● This position will responsible and accountable for the sales and marketing performance of that region.

● Develops and assists in all aspects of the sales, marketing, and development plans pertaining to the region.

● Make sales calls and interacts, on the phone, in person, and other means to both new and existing customers as required.

● Capable of identifying market opportunities in various industries by means of research and planning.

● Builds new and existing customer relationships through effective communication, responsiveness, trust, and integrity.

● Develops and maintains a high level of rapport with customers to build and foster trust.

● Assists in development and performs marketing support promoting company brand and culture.

● Participates in industry trade shows and professional organizations, presenting and promoting the company brand.

● Capable of working independently with passion, industry knowledge, focus, and integrity.

● Provides exemplary service to the customer throughout the process, including proposal development based on customer needs through final report review and planning after project completion.

● Develops project proposals and quotes based on customer requests, including: collecting customer information, proposals development/writing, documentation of scope, solution research/investigations, and short/long term needs/plans.

● Consistent follow through and follow up with customers.

● Promotes the company’s culture as a great place to work for all team members.

● Protects Premier’s integrity and value by keeping information confidential as required.

Knowledge, Skills, and Abilities:

● Knowledge of the sales process, and long-term customer development. Understands the concept of what “the Customer Experience” is and works to exceed expectations.

● Basic knowledge and understanding of various electrical systems from 480v through 765kV; including generation, transmission and distribution theory, uninterruptable power supplies, renewable, and emerging energies.

● Ability to develop personal sales plans with the assistance of management to successfully meet sales objectives.

● Knowledge, ability, and skill that includes professional technical sales to all levels of customers from unknowledgeable to experts in the electrical field.

● Possess a desire to continue to learn and grow in the energy sector and adapt to emerging customer needs as necessary.

● Strong organizational, communications, presentation, and problem-solving skills are a must.

● Ability to listen to understand the customer, analyze customer needs, and develop a solution independently or with the assistance of others that meets or exceeds their needs.

● Ability to effectively respond to customer needs and concerns.

● Ability to organize, prioritize, plan their personal work, review their accomplishments, successes, deficiencies, adjust as necessary, and meet customer goals, personal goals, and deadlines.

Knowledge, Skills, and Abilities (Continued):

● Ability to organize, prioritize, plan their personal work, review their accomplishments, successes, deficiencies, adjust as necessary, and meet customer goals, personal goals, and deadlines.

● Ability to work independently and in conjunction with others in a professional manner.

● Ability to identify potential customers, including research and cold calling, if necessary, to reach the decision maker responsible for the maintenance of the electrical infrastructure at a given location.

● Must have intermediate level computer understanding and skills including Microsoft Word, Excel, and basic business systems.

● Communicates effectively, in writing and verbally, with customers, peers, and management.

● The above list of duties is not to be construed as an exhaustive list; other duties logically associated with the position may be assigned.

Work Environment:

● Must be willing to relocate within 60 miles of the hiring regional office.

● Work in close, but safe, proximity to live electrical substations.

● Blend of office work with Region Operations Manager, remote work, and customer visits is expected.

● Some, but minimal, overnight travel will be required.

● Must be willing to take calls and travel outside the scope of normal business hours.

Education and Work Experience:

● Basic knowledge of specialized equipment and diagnostic test techniques for commissioning, maintaining, servicing, and testing electrical distribution equipment is preferred but not required. Training will be provided.

● Prefer successful electrical service sales experience with history of technical service and knowledge of the testing industry.

● Ability to achieve NETA level II within 24 months of employment.

● At least 3 years of sales experience in electrical industrial; construction, maintenance, testing, commissioning, and/or repair.

Other Requirements:

● Must be able to pass a pre-employment criminal background check, education verification, and motor vehicle report.

● Must be able to pass a pre-employment drug and alcohol test, as well as periodic, unannounced random testing.

● Must have a valid driver’s license.

● Must be willing to obtain a company paid TWIC card, OSHA 10/30 hour, MSHA, NFPA 70E, and CPR training.

Benefits:

Premier Power Maintenance firmly values each team member. Therefore, Premier Power Maintenance offers an exceptional benefits package, including:

● 100% of premiums paid by employer for team member short-term disability, long-term disability, and life insurance.

● 100% of HDHP medical, dental, and vision insurance premiums for the team member and 50% of the premiums for dependent coverage. A generous PPO plan is also available.

● Generous paid time off policy, with option to carry over year to year.

● Opportunity for additional paid time off through our “Work Life Balance” program.

● 8 paid holidays per year.

● Internal referral bonuses.

● NETA testing incentives.

● Annual workplace giving volunteer hours.

● Discretionary annual raise and performance bonus with performance review.

● Multiple team building events throughout the year.

● Up to 4% match on 401k contributions, plus annual discretionary profit-sharing plan.

● Company vehicle with fuel card for company use, or monthly stipend allowance plus fuel mileage reimbursement for personal vehicle.

● Company cell phone, computer, and credit card.

● Annual uniform and safety boot allowance.

● Opportunity for overtime and double time on billable field projects.