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Electrical Solutions Consultant
2 months ago
ELECTRICAL SOLUTIONS CONSULTANT
Position Overview:
The Electrical Solutions Consultant plays a pivotal role in embodying the company's values through a professional, compassionate, and customer-centric approach. This individual recognizes that they often serve as the primary liaison between the company and its clientele. Their communication and responsiveness are crucial to fostering positive customer experiences. Upholding the brand's reputation with enthusiasm, professionalism, integrity, and a deep understanding of customer requirements will be fundamental to achieving both immediate and long-term objectives.
Reporting Structure:
Reports to the Regional Operations Manager
Company Background:
Established in 1985, Premier Power Maintenance is a premier provider of high voltage specialty services, including NETA testing, protection and control commissioning, life extension, and specialized construction services. The company fosters a professional yet relaxed work environment grounded in values, ethics, and mutual respect among team members. Premier Power Maintenance delineates its offerings into six core areas: Safety Training, Engineering, Installation, Commissioning, Preventative Maintenance, and Repair. Our mission is to deliver a safe, reliable, and uninterrupted power supply to our customers. We invest significantly in advanced tools, testing equipment, and comprehensive training for our team members, ensuring prompt and effective responses to service requests. Our highly skilled field service personnel are dedicated to managing emergencies with professionalism and efficiency.
Key Responsibilities:
● Accountable for the sales and marketing performance within the designated region.
● Develops and supports comprehensive sales, marketing, and growth strategies for the region.
● Engages in sales outreach through various channels to connect with both new and existing clients.
● Identifies market opportunities across diverse industries through research and strategic planning.
● Cultivates relationships with clients through effective communication, trust, and integrity.
● Maintains a high level of rapport with customers to foster trust and loyalty.
● Assists in marketing initiatives that promote the company’s brand and culture.
● Participates in industry events and professional organizations to showcase and promote the company.
● Works independently with passion, industry knowledge, and integrity.
● Provides exceptional service throughout the customer journey, from proposal development to project completion.
● Prepares project proposals and quotes based on client requests, including gathering information, drafting proposals, and documenting project scope.
● Ensures consistent follow-up with clients.
● Advocates for the company’s culture as an excellent workplace for all employees.
● Safeguards the company’s integrity by maintaining confidentiality as required.
Required Knowledge, Skills, and Abilities:
● Understanding of the sales process and long-term customer relationship development. Recognizes the importance of delivering an exceptional customer experience.
● Basic knowledge of various electrical systems ranging from 480v to 765kV, including generation, transmission, distribution theory, uninterruptible power supplies, and renewable energy sources.
● Ability to formulate personal sales strategies with management support to meet sales targets.
● Proficient in professional technical sales across all customer levels, from novices to experts in the electrical sector.
● Commitment to continuous learning and adaptation to emerging customer needs in the energy sector.
● Strong organizational, communication, presentation, and problem-solving abilities are essential.
● Capable of understanding customer needs, analyzing requirements, and developing suitable solutions independently or collaboratively.
● Ability to effectively address customer inquiries and concerns.
● Skilled in organizing, prioritizing, and planning personal work to achieve customer and personal objectives.
Work Environment:
● Willingness to relocate within a specified radius of the regional office.
● Work involves close proximity to live electrical substations.
● A combination of office work, remote tasks, and customer visits is expected.
● Minimal overnight travel may be required.
● Availability for calls and travel outside standard business hours is necessary.
Educational and Professional Experience:
● Familiarity with specialized equipment and diagnostic techniques for electrical distribution systems is preferred, though training will be provided.
● Previous experience in electrical service sales with a background in technical services and knowledge of the testing industry is advantageous.
● Capability to achieve relevant certifications within a specified timeframe.
● Minimum of three years of sales experience in electrical industrial sectors, including construction, maintenance, testing, commissioning, or repair.
Additional Requirements:
● Successful completion of pre-employment background checks and drug testing is required.
● A valid driver's license is mandatory.
● Willingness to obtain necessary training certifications as required by the company.
Benefits:
Premier Power Maintenance values its team members and offers a comprehensive benefits package, including:
● Full coverage of premiums for short-term disability, long-term disability, and life insurance.
● Comprehensive medical, dental, and vision insurance options for team members and their dependents.
● Generous paid time off policies, including options for rollover.
● Opportunities for additional paid time off through a work-life balance program.
● Paid holidays throughout the year.
● Incentives for internal referrals.
● Testing incentives for NETA certifications.
● Volunteer hours for workplace giving initiatives.
● Performance-based raises and bonuses.
● Team-building events throughout the year.
● Retirement plan with company matching contributions.
● Provision of a company vehicle or stipend for personal vehicle use.
● Company-issued cell phone, computer, and credit card.
● Annual allowance for uniforms and safety equipment.
● Opportunities for overtime and premium pay on billable projects.
