Customer Service Representative

3 days ago


Cerritos, United States Insight Global Full time

Job Description:

A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written communication via phone support and email correspondence Monitor various processes including delivery routes and any related changes

Must Haves:

  • 1+ years of experience as a Customer Service Representative within a call center environment
  • High school diploma or equivalent
  • Proficiency utilizing Microsoft Office programs such as Outlook and Word
  • Excellent communication skills and ability to resolve issues within a timely and professional manner

Plusses:

  • Logistics and/or supply chain industry experience
  • Bilingual – Spanish speaking


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