Phlebotomy - Phlebotomist II
3 weeks ago
Location: Portland OR
Duration: 6+ Months extendable contract
Shift/Time Zone: Mon to Fri 8Am to 5Pm
Job Description:
- The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information
- Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time
- Maintain a safe and professional environment
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct
- Maintains required records and documentation
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment
- Ability to work independently with minimal on-site supervision
- Excellent phlebotomy skills to include pediatric and geriatric
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime
- Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles
- Must be able to make decisions based on established procedures and exercise good judgment
- Must have reliable transportation, valid driver license, and clean driving record, if applicable
- Travel and flexible hours required to work multiple locations and required covering Patient Service Center/In-Office Phlebotomy locations with minimal notice
- Capable of handling multiple priorities in a high-volume setting
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business
- Training locations may vary based on trainer availability.
Required Education:
- High school diploma or equivalent
- Medical training: medical assistant or paramedic training preferred
- Phlebotomy certification preferred, Required in California, Nevada, and Washington
Work Experience:
- Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections
- Minimum 2 years in a Patient Service Center environment preferred
- Customer service in a retail or service environment preferred
- Keyboard/data entry experience.
TB_HC
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