Operations Coordinator

3 weeks ago

Lakeland, United States Penske Truck Leasing Co., L.P. Full time

Position Summary

The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.

Work hours: 7:30 am-4:30 pm, Monday-Friday.

Work location: 1700 Kathleen Rd, Lakeland, FL 33805

An active and valid DLFL is required

Key Responsibilities:

Financial Operations

• Oversight of accounts receivable process and maintain local collection contacts to support centralized function.

• Monitor weekly and monthly lease, contract maintenance, and special billing, and take the initiative to resolve any issues in a timely fashion. Establish and Control all related processes to support customer service and branch profitability.

Fleet Operations

• Complete Fleet Service activities such as licensing, permitting, in/out service vehicles, research and process citations.

• Track and coordinate asset outside services such as unit jacket file, wash sheets, fueling and other outside vendor support that is not maintenance related.

• Partner with Fleet Services and establish a collaborative relationship of local / centralized functions to support licensing, permitting, citations and other fleet operations.

Process Analytics

• Perform process analyses and reviews in areas such as billing, 1211 reports, credit memos, citations, accounts receivable, licensing and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.

• Use systems or reports such as Qlikview or AS400 to understand the operational dynamics for problem solving and process improvement.

Other Responsibilities

• Maintains District Personnel Files, JJ Keller reports, complete weekly payroll, and process paperwork for new hires.

• Projects and tasks as assigned by Branch Financial Manager and District Financial Manager.

Qualifications:

• High school diploma or equivalent required, degree preferred

• Interpersonal and relationship building skills with an ability to collaborate with branch team members.

• Competent written and verbal communication skills

• 2 years+ experience in customer service financial administrative experience requirement

• Agile and quick learner, enjoys collaborative projects and continuous education

• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Administrative

Job Function: Administrative Support

Job Family: General Administration

Address: 1700 Kathleen Road

Primary Location: US-FL-Lakeland

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2414112

  • Operations Coordinator

    2 weeks ago

    Lakeland, Florida, United States North American Logistics Group, LLC Full time

    Job Title: Operations AssociateJob Summary: We are seeking a skilled Operations Associate to join our team at North American Logistics Group, LLC. The successful candidate will be responsible for managing, coordinating, and executing operations outside of our customer sites or warehouses.Key Responsibilities:Assist customers with delivery issuesHandle...

  • Operations Coordinator

    3 weeks ago

    Lakeland, Florida, United States Penske Truck Leasing Full time

    Job SummaryThe Operations Coordinator will play a crucial role in supporting the branch's operational efficiency and effectiveness. This position will be responsible for completing administrative processes, providing superior customer service, and collaborating with the branch financial manager to drive branch performance and profitability.Key...

  • Operations Coordinator

    3 weeks ago

    Lakeland, United States Penske Truck Leasing Full time

    Job SummaryThe Operations Coordinator will play a vital role in supporting the branch's operational efficiency, customer satisfaction, and profitability. This position will provide exceptional customer service and communication to internal and external customers, while also supporting the branch financial manager in achieving performance and profitability...

  • Operations Coordinator

    3 weeks ago

    Lakeland, Florida, United States Penske Full time

    Job SummaryThe Operations Coordinator will play a crucial role in ensuring the efficient operation of the branch. This position will be responsible for providing exceptional customer service and communication to internal and external customers.Key ResponsibilitiesFinancial OperationsOversight of accounts receivable process and maintenance of local collection...

  • Operations Coordinator

    3 weeks ago

    LAKELAND, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support...

  • Operations Coordinator

    3 weeks ago

    LAKELAND, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support...

  • Operations Coordinator

    1 week ago

    Lakeland, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the...

  • Operations Coordinator

    1 week ago

    LAKELAND, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the...

  • Operations Coordinator

    3 weeks ago

    LAKELAND, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support...

  • Operations Coordinator

    3 weeks ago

    Lakeland, Florida, United States Penske Truck Leasing Full time

    Job SummaryPenske Truck Leasing is seeking a highly skilled and detail-oriented Operations Coordinator to join our team. This role will be responsible for supporting the branch's operational efficiency, customer satisfaction, and profitability.Key ResponsibilitiesOversee accounts receivable process and maintain local collection contacts to support...

  • Garage Door Operations Coordinator

    2 weeks ago

    Lakeland, Florida, United States D & D GARAGE DOORS Full time

    Job Summary:As a key member of our team at D&D Garage Doors, the Garage Door Operations Coordinator will play a vital role in ensuring the smooth operation of our residential service department. This position is responsible for scheduling service calls and installations, managing our scheduling board, and coordinating with technicians to ensure timely and...

  • Strategic Operations Coordinator

    7 days ago

    Lakeland, Florida, United States Integrated Supply Network Full time

    Executive Assistant Role OverviewThe Executive Assistant at Integrated Supply Network is a key member of the executive team, providing high-level support and administration to the CEO and leadership. The ideal candidate will have 10+ years of experience supporting corporate executives and possess exceptional organizational skills, attention to detail, and...

  • People Operations Coordinator

    3 weeks ago

    Lakeland, Florida, United States Integrated Supply Network Full time

    About Integrated Supply NetworkIntegrated Supply Network (ISN) is a leading provider of automotive tool and equipment solutions. With a strong commitment to innovation and customer satisfaction, we strive to create a workplace environment that fosters collaboration, trust, and excellence.Job OverviewThe People Operations Coordinator will play a critical role...

  • Equipment Operations Coordinator

    2 weeks ago

    Lakeland, Florida, United States Herc Rentals Full time

    About Herc RentalsHerc Rentals is a leading equipment rental supplier in North America with a presence spanning over 50 years, dating back to its inception in 1965. With a strong portfolio of equipment and a vast network of locations across the continent, we cater to the diverse needs of customers in various industries.Salary and BenefitsWe offer a...

  • Operations Coordinator

    2 months ago

    Lakeland, Florida, United States Black & Brew Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Manager to join our team at Black & Brew, a dynamic and growing coffee shop and cafe in Lakeland, FL. As a key member of our management team, you will be responsible for leading a top-notch team of baristas and working closely with our Kitchen Manager to ensure exceptional customer...

  • People Operations Coordinator

    1 month ago

    Lakeland, United States Integrated Supply Network Full time

    Who is ISN:Integrated Supply Network (ISN), a private equity owned company, was established in 1985 and has since grown to hundreds of employees worldwide. We are dedicated to creating an environment where our team, partners, and customers can grow and thrive through product and distribution excellence. We currently hold 12 strategically located distribution...

  • Operations Coordinator

    3 weeks ago

    Lakeland, FL, United States Penske Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch...

  • Administrative Coordinator/Program Coordinator Role

    3 weeks ago

    Lakeland, Florida, United States Paul Davis Restoration & Remodeling of Polk County Full time

    Job OverviewAs an Administrative Coordinator/Program Coordinator at Paul Davis Restoration & Remodeling of Polk County, you will play a vital role in supporting the team's administrative operations. Your primary responsibilities will include fielding calls from customers and team members, building rapport, and ensuring compliance with standards and...

  • Operations Coordinator

    3 weeks ago

    Lakeland, FL, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support...

  • Operations Coordinator

    1 week ago

    Lakeland, FL, United States Penske Truck Leasing Full time

    Position Summary The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support...