Non-IT Business Analyst

1 week ago

Owings Mills, United States Pyramid Consulting, Inc Full time

Immediate need for a talented Non-IT Business Analyst. This is a 06+months contract opportunity with long-term potential and is located in Owings Mills, MD (Hybrid). Please review the job description below and contact me ASAP if you are interested.


Job ID:24-41192

Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:


  • Tactical support in the content review process for ServiceNow transition.
  • Potential to continue supporting content review efforts in SNOW future state.
  • Organizing information for content review.
  • Sending reminders for review.
  • Following up with content owners.
  • Article Update and Creation Support.
  • Primary respondent to requests submitted via the myHR Knowledge Intake process.
  • Triage and complete most requests for content.
  • Existing Analyst to support high volumes and complex requests.
  • MyHR Banner and Promotion Support.
  • Update and solicit for banner and promotion ideas for myHR in coordination with Analyst.
  • Banner creation.
  • Create and maintain an official content promotion schedule.
  • Organization of weekly and monthly reports.
  • Organize weekly KA Views reports to be saved for quarterly analytics.
  • Organize monthly myHR Search reports to be saved for quarterly analytics.


Key Requirements and Technology Experience:


  • Key Skills: Project portfolio management.
  • Requirement gathering.
  • Salesforce Testing Support.
  • Analytical skills.
  • Tactical support for the testing process during regular releases.
  • Attend weekly meetings with SF Tech/Dev partners to stay abreast of updates.
  • Compile testing scripts for UAT.
  • Support UAT and Validation/Regression testing for SF releases.
  • SFDC Access Audits.
  • Conducting regular audits of access (quarterly/bi-annual).
  • Contingent Worker access.
  • Access exceptions (manager content, HR content, etc.).
  • Weekly reporting to myAccess.
  • Compile and send report of all myHR users with MARs to myAccess for reconciliation.
  • Tactical support to Analyst to keep track of BRDs and status updates from project leads.
  • Helps meet with project leads to gather information for BRDs (split with Analyst).
  • Responsible for organization of documentation within the SharePoint site.
  • Project Follow-Up.
  • Maintain a regular cadence of check-ins with project leads and product owners.
  • Send reminders for status updates to leads.
  • Coordinate with Sara and POs for status updates on tech work.
  • Data Analysis.
  • Attention to Detail.
  • Stakeholder Management and
  • Communication
  • Time Management
  • Interpersonal Skills
  • Problem-Solving .


Our client is a leading Investment Management Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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