Network Technician
3 weeks ago
Job Description
Our client is looking to bring on these resources to build out an internal Network/ Telephony infrastructure team rather than outsourcing support and escalations to a managed partner. They will be configuring and supporting network and telephony systems. These technicians will be working off a ticketing system and traveling between locations to resolve a variety of issues and escalations.
Must Haves:
- 2+ years of experience in Networking or Telephony system and user support
- 1+ year experience configuring, implementing, and supporting CISCO network and telephony systems
- 1+ year experience writing documentation or standard operating procedures
- High School Degree Required (resume must include year of graduation of highest completed degree)
- Must be open to travel within a 50 mile radius of each location – they will be driving 20-30% (**mileage reimbursable**)
- MUST PASS DRUG PANEL, BACKGROUND CHECK, AND MOTOR VEHICLE
Plusses:
- Network+ Certification
- ACD fundamental concepts
Detailed Description
The individual contributor is primarily responsible for providing first level support to resolve problems with network/telephony products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors under the guidance of more senior team members.
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