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Program Manager Non Tech 1

3 months ago

Redmond, United States TALENT Software Services Full time
Program Manager Non-Tech 1

Job Summary: Talent Software Services is in search of a Program Manager Non-Tech for a contract position in Redmond, WA
The opportunity will be one year with a strong chance for a long-term extension.

Position Summary: Join us in building a transformative research knowledge reasoning platform based on state-of-the-art large language & vision models (LLMs)
Our agile and independent team is on a mission to revolutionize & democratize data analysis and research insight by transforming complex, time-consuming text reasoning tasks into efficient and trustable processes
We're looking for a Program Manager Non Tech 1 to help drive our team's agile processes, product requirements, and customer support.

Primary Responsibilities/Accountabilities:
  • Agile backlog grooming in Azure DevOps
  • Organize and lead key agile meetings such as sprint retrospectives, bug triage, and user acceptance testing
  • Helpdesk support and analysis / prioritization of customer issues / delegation to other team members
  • Feature specification and program management
  • Testing new builds
  • Team rhythm and scheduling
  • Coordination with the taxonomy team and account manager
  • Preparing monthly business reviews with team's key performance indicators

Qualifications:
  • Experience with agile, and grooming backlogs in bug and work tracking tools like Azure DevOps
  • Excel skills (using formulas, pivot tables, etc.)
  • Strong communication and people skills
  • Detail oriented, organized, and thorough
  • Able to thrive in a fast-paced environment and handle complex tasks effectively
  • Self motivated
  • Familiar with Azure Dev Ops (will be using this in their entire role) and having a deep understanding of ADO is a huge plus
  • 2+ Years of Experience with Excel (Pivot Tables, Chart generation, etc).
  • Familiar with Outlook or Scheduling Software as this candidate will be managing a lot of Meetings in the PM role.
  • Years of Experience Required: 2+ overall years of experience in the field.
  • Degrees or certifications required: N/A
  • Best vs
    Average: The ideal resume would contain:
  • Experience with agile, and grooming backlogs in bug and work tracking tools like Azure DevOps
  • Excel skills (using formulas, pivot tables, etc.)
  • Strong communication and people skills
  • Detail oriented, organized, and thorough
  • Able to thrive in a fast-paced environment and handle complex tasks effectively
  • Self motivated
  • Computer programming or computer science qualification or experience.
  • Experience in product or program management leading feature specification through engineering lifecycle.
  • Experience navigating and driving complex business, approvals, and compliance processes.
  • Performance Indicators: Performance will be assessed based on reviewal on help desk tickets from Sponsor (only for a month, to make sure everything up to date), Quality of Work, People are getting helped properly.

Preferred:
  • Computer programming or computer science qualification or experience.
  • Experience in product or program management leading feature specification through engineering lifecycle.
  • Experience navigating and driving complex business, approvals, and compliance processes.

If this job is a match for your background, we would be honored to receive your application

Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement
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