Private Showroom Assistant
3 weeks ago
Refined. Elevated. Bespoke. Safiyaa stands as a preeminent luxury womenswear brand, connecting a
traceable line between art and fashion, where sustainability meets luxury, and craftsmanship meets
individuality.
Founded in 2011 by Daniela Karnuts, Safiyaa’s design ethos is built on the distinctive accentuation of the
female form, incorporating organic elements of the natural world to create a unique visual language.
Safiyaa’s made-to-order approach is a testament to our philosophy that each individual’s identity
surpasses the conventional boundaries of traditional design. At Safiyaa, we believe that modern luxury is
not only about material and craftsmanship; but about defining a bespoke language of identity and self
expression, honouring the autonomy of choice.
Reporting to the Client Development and Private Sales Manager, we are looking for a Private
Showroom Assistant to join our New York Team. The role will be based in our New York
Showroom and will work closely with our Showroom Salesperson to support during
appointments, client communication and other Showroom administration duties.
Responsibilities:
● Opening and closing the showroom, maintaining visual merchandising standards, ensuring the
studio is tidy and ready for clients as well as taking on any organisational supportive tasks.
● Greeting all clients and delivering excellent customer service, shadowing the salesperson, and
helping during appointments.
● Liaising with the private studio salesperson regarding all client communication and sales,
maintaining the appointments calendar, reminding clients of upcoming appointments, and
following up with any queries.
● Being responsible for carefully organising and maintaining all stock.
● Preparation of samples that clients have requested to see during their appointments.
● Updating and maintaining databases, contact lists and client information.
● Assisting with event-planning and implementation, attending events which can also include some
travel.
● Looking after and monitoring studio supplies, ensuring all office equipment is properly maintained
and serviced.
● Steaming garments and ensuring all pieces are prepared for the appointments, ready for
collection previews, wholesale appointments, events and assisting at the photo-shoots when
required.
● Supporting the team with travel bookings, diary management, press requests and couriers that
need to be arranged.
● Ensuring that all showroom samples are returned to the studio in a timely manner when
requested by the PR department.
Requirements:
● Experience with luxury customer service and a passion for working within a showroom
environment.
● Good knowledge of trends and interest in fashion and PR.
● Excellent communication skills.
● Understanding of luxury customer care and good attention to detail.
● Excellent collaboration and interpersonal skills.
● Strong team player, with hands-on work ethic.
● Keen to follow and build processes, highly organised and can work well under pressure.
● Ability to work quickly, accurately, and independently.
● Commercial mindset and good at building relationships with new potential clients.
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