Central Cash Operations Lead

2 weeks ago


Los Angeles, United States City National Bank Full time
CENTRAL CASH OPERATIONS LEAD WHAT IS THE OPPORTUNITY? Responsible for handling administrative functions which includes general ledger reconcilement, billing, and customer service
As a member of City National's Banking & Investment Services group, you will be part of the essential central operations and back-end hub for all of the bank's lines of business
What you will do Provide guidance and support to fellow colleagues for day-to-day activities Assist department supervisor with workflow coordination amongst team members Performs teller duties in the Central Cash department in receiving, shipping, deposit/coin processing and/or administrative functions which include general ledger reconcilement, billing and customer service
Must be able to work in a production based environment governed by quality and quantity productivity standards
Places/responds to calls/emails from internal and external customers to interpret and explain policies and procedures or seek problem resolution Provides information and serves as resource to internal CNB customers Receives deposits and incoming shipments of cash/coin/checks from branches and customers via armored carriers by checking bag totals to the manifest totals and initials each bag accepted for processing
Processes currency deposits via the NamSys Currency Counter software and Cummins JetScan currency scanners
Enters deposit information (account number, deposit amount, check amount, coin amount) into the system
Manually verifies rejected currency, reviews suspected counterfeits and keys amounts into the system
Prepares adjustment tickets for overages, shortages, counterfeits, etc.
Creates electronic blotter and sells currency and coin received in the incoming deposits
Consolidates the previous day teller work utilizing the Cummins High Speed Currency Counting machine
Prepares adjustment tickets for overages and shortages
Straps currency in units of one hundred notes
Creates electronic blotter and "sells" consolidated/sorted/faced currency to the Main Vault
Clears currency jams and re-sets "popped" belts in the Cummins High Speed Currency counting system and cleans the machine
Must-Have* Bachelor's Degree or equivalent Minimum two years previous experience in the Cash Vault of another financial institution
Minimum one year previous experience in a client facing role at a financial institution
Minimum one year of general office or accounting experience required
Skills and Knowledge Good verbal communication skills
Basic PC skills
Ability to learn and operate a PC, calculator, currency scanner, high speed currency counter, coin sorter and coin wrapper
Ability to interact effectively with CNB personnel, customers, vendors and affiliate representatives
Ability to work efficiently in a productive environment Good manual dexterity Ability to lift up to 35 to 50 pounds Ability to push/pull hand trucks weighing up to 4,000 pounds Ability to perform under camera surveillance Good knowledge of central cash operations and demonstrated ability to handle large sums of cash accurately Must be flexible to handle multiple tasks simultaneously
Must be self-motivated and be capable of working both independently as well as in a team
Compensation Starting base salary: $24.46 - $36.69 per hour
Exact compensation may vary based on skills, experience, and location
*To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal
Since day one we've always gone further than the competition to help our clients, colleagues and community flourish
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today
City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies
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