Data Operations Lead

3 months ago


Los Angeles, United States TikTok Full time

About the team

The Data & Analytics(D&A) team aims to use data as powerful language to translate business goals and evaluate business achievement. As one of functions on the Content Strategy & Policy team, the D&A team inherits Content Strategy & Policy team's general mission : be a connective tissue between cross functional stakeholders from a data perspective and provide analytics and internal operational tool support. It includes 3 parts: Central D&A, Regional D&A, Data Operation team. Responsibilities The general goals for the team are to:- Provide a general measurement framework to evaluate Content Ops contribution with internal Content Ops team and Product and Algo team.- Create elite one stop data tool with unified metrics definition for Content Ops team daily operation efficiency improvement.- Provide best-in class analytics and ecosystem insights for the Content organization.- Optimize/scope internal operational tools to improve efficiency in the areas reflected by general measurement framework. As for the lead of Data Operation team, the main goals is to proactivly optimize/scope internal operational tools to improve efficiency in the areas reflected by general measurement framework. The following specific responsibility are needed:- Work with Central D&A, Data BP, PM and Ops stakeholder optimizing / scoping internal operational tools (., CRM) to improve efficiency in the areas reflected by general measurement framework and address key needs of Creator and Publisher teams. - Work with Central D&A leaders to explore and scale day-to-day data analysis work into tools to improve efficiency.- Work with other Central D&A members to connect operational tools and performance metrics to explore opportunities for Ops output and efficiency optimization.- Responsible for data sync from important external platforms (., Tubular) for Content Ops team

Minimum Qualifications1. Familiar with content operation and good at abstracting complicated daily process into systematic workflow. Strong business sense to observe Ops daily work streams and scope and optimize tools to improve the efficiency of workflow. 2. Strong communication skills with different team have project management skill to delivery outputs by cooperating with different team. 3. Data driven and familiar with the data warehouse and data analysis. 4. Smoothly English communication and writing Preferred Qualifications1. Management experience2. Life-long learner full of curiosity and problem-solving

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