Operations Manager

3 weeks ago

Bentonville, United States Insight Global Full time

Must-haves

  • Excellent project management or organizational skills and a strong track record of delivering solutions that improve business operations.
  • Minimum five years’ experience leading change management initiatives to an operational team.
  • Critical review of KPIs and other performance metrics with the insight to make suggestions and changes as needed.
  • Ability to liaison between all stakeholders, including team members, client leaders, and other cross-functional teams within the division.
  • Excellent verbal and written communications skills, a skilled business professional who communicates effectively with all levels of end users and management.
  • Ability to work major projects and manage multiple priorities with minimum supervision is a must.
  • Minimum of five years’ experience building cohesive teams with a proven track record of managing people effectively. This includes the ability to coach and develop the team toward long-term & short-term goals and the strategic vision established by leadership.
  • Knowledge and understanding of all relevant industry standards and best practices for service management.
  • An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.
  • Experience coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
  • Ability to create SWOT analysis: strengths, weaknesses, opportunities, and threat as well as CSA: current state analysis and a gap analysis, which identifies areas where current and future expectations are not being met.


Plusses

  • Understanding of the workings of the client and the ability to support the business initiatives within that company.
  • Contact Center leadership position.
  • Policy management experience.

Day-to-Day

An employer in the Northwest Arkansas area is seeking an Operations Manager for the Energy Resilience team. This team is responsible for the generator dispatch of planned and unplanned power outages in stores nationwide. Candidates will be responsible for reviewing and maintaining weekly employee and team productivity reports using the appropriate systems and tools. This operations manager will execute strong communications skills, including the ability to be influential and persuasive with stakeholders while navigating complex fluid program objectives. He/She will ensure that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved. They will be monitoring feedback channels and ensuring information is regularly reviewed with team members. This operations manager will be promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset. The team lead will be responsible for the scheduling and tracking of shifts for team members.

  • Operations - Assistant Operations Manager

    6 days ago

    Bentonville, United States Hajoca Corporation Full time

    Warehouse Assistant Manager with Hajoca your specific duties will include, but are not limited to: - Supervise, schedule, and train warehouse to ensure safe and efficient operation of all warehouse functions. - Supervise and schedule the maintenance Operation, Manager, Assistant, Warehouse, Manufacturing

  • Assistant Operations Manager

    6 days ago

    Bentonville, United States Grace Manufacturing, Inc. Full time

    Our successful, employee-owned Arkansas sign manufacturing and installation/service company is searching for a motivated, loyal, and team-oriented Site Manager for our growing business and team. The applicant must be professional and be able to keep Operations Manager, Operations, Manager, Assistant, Manufacturing, Business

  • Retail Operations Manager

    5 days ago

    Bentonville, United States LEEDARSON IoT Technology Inc. Full time

    Who are we?LEEDARSON is a world-leading manufacturer of IoT solutions for your smart home, such as automation, security, entertainment, and lighting. Our products are widely used in residential, commercial and industrial applications all over the world; including North & South America, Europe, the Middle East, and Asia. We strive to be our best, exceeding...

  • Retail Operations Manager

    4 days ago

    Bentonville, United States LEEDARSON IoT Technology Inc. Full time

    Who are we?LEEDARSON is a world-leading manufacturer of IoT solutions for your smart home, such as automation, security, entertainment, and lighting. Our products are widely used in residential, commercial and industrial applications all over the world; including North & South America, Europe, the Middle East, and Asia. We strive to be our best, exceeding...

  • Retail Operations Manager

    14 hours ago

    Bentonville, United States LEEDARSON IoT Technology Inc. Full time

    Who are we?LEEDARSON is a world-leading manufacturer of IoT solutions for your smart home, such as automation, security, entertainment, and lighting. Our products are widely used in residential, commercial and industrial applications all over the world; including North & South America, Europe, the Middle East, and Asia. We strive to be our best, exceeding...

  • Retail Operations Manager

    2 hours ago

    Bentonville, United States LEEDARSON IoT Technology Inc. Full time

    Who are we?LEEDARSON is a world-leading manufacturer of IoT solutions for your smart home, such as automation, security, entertainment, and lighting. Our products are widely used in residential, commercial and industrial applications all over the world; including North & South America, Europe, the Middle East, and Asia. We strive to be our best, exceeding...

  • (USA) Senior Manager, Operations, Daily Operations – Autonomous Delivery

    2 weeks ago

    BENTONVILLE, United States Walmart, Inc. Full time

    What you'll do... The Senior Manager, Operations, Daily Operations Autonomous Delivery is a steward of scaled structures and systems, optimizing operations and improving efficiency for NextGen delivery (drones and autonomous vehicles). This excitin Operations, Operation, Autonomous, Delivery, Manager, Senior, Manufacturing, Retail

  • (USA) Senior Manager, Operations, Launch Operations – Autonomous Delivery

    2 weeks ago

    BENTONVILLE, United States Walmart, Inc. Full time

    What you'll do... The Senior Manager, Operations, Launch Operations Autonomous Delivery is spearhead for NextGen delivery (drones and autonomous vehicles). Success in this role requires a solid UAV/drone and AV technical foundation and a relentless Operations, Operation, Manager, Delivery, Autonomous, Senior, Manufacturing, Retail

  • (USA) Senior Manager, Operations Support Financial Services

    3 weeks ago

    Bentonville, United States Walmart Full time

    Position Summary... What you'll do... Directs the execution of projects, work streams, and programs by managing and modifying associated project plans; creating and managing task timelines; formatting and maintaining project data; organizing and facilitating communication materials to ensure successful roll-outs and implementations; identifying...

  • Director of Operations

    2 weeks ago

    Bentonville, United States Land Development Group Inc Full time

    Position Summary The Director of Operations oversees the day-to-day activities of Land Development Group, ensuring efficient and effective operations. Essential Duties and Responsibilities Provides leadership to the team that is in alignment with company vision, mission, and values Cultivates the personal, spiritual, financial, and professional growth...

  • Director of Operations

    4 weeks ago

    Bentonville, United States Land Development Group, LLC. Full time

    Position Summary The Director of Operations oversees the day-to-day activities of Land Development Group, ensuring efficient and effective operations. Essential Duties and Responsibilities Provides leadership to the team that is in alignment with company vision, mission, and values Cultivates the personal, spiritual, financial, and professional growth of...

  • eCommerce Business Manager, Technology Operations Item Page

    3 weeks ago

    Bentonville, United States Walmart Full time

    eCommerce Business Manager, Technology Operations Item Page & Content Locations: Hoboken NJ, Bentonville AR, San Bruno CA Do you want to help lead the way in redefining how customers shop online? Join the Walmart eCommerce Item Experience team! Our teams mission is to build exciting shopping experiences that attract attention and connect with customers. As...

  • Senior Operations Analyst

    6 days ago

    Bentonville, United States Wal-Mart Full time

    What you'll do... Position: Senior Operations Analyst Job Location: 702 SW 8th Street, Bentonville, AR 72712 Duties: Reduces the impact of application and infrastructure failures on business delivery by analyzing the impact of disruptions; determining tasks to be performed; instituting disaster recovery procedures; and escalating appropriately. Determines...

  • Senior Project Manager – Real Estate Acceleration and Operations

    2 weeks ago

    Bentonville, United States Flexton Inc. Full time

    As a Senior Project Manager within our Real Estate Acceleration and Operations team, you will play a pivotal role in supporting the infrastructure projects aimed at building and remodelling a significant number of stores annually. This role requires a blend of basic project management skills, a drive for continuous learning, and the courage to tackle...

  • Mgr Plant Operations

    1 week ago

    Bentonville, United States Northwest Medical Center Full time

    Under the direction of a Plant Manager, oversees the daily production operations of the plant. Monitors operations for efficiency and safety, ensuring that all applicable regulatory requirements are met/followed. Develops production schedules to meet internal goals as well as expectations of customers. Oversees production staff, including hiring/training of...

  • R-1823340 eCommerce Business Manager, Technology Operations Item Page

    4 weeks ago

    Bentonville, United States Walmart Full time

    eCommerce Business Manager, Technology Operations Item Page & ContentLocations: Hoboken NJ, Bentonville AR, San Bruno CADo you want to help lead the way in redefining how customers shop online? Join the Walmart eCommerce Item Experience team! Our team’s mission is to build exciting shopping experiences that attract attention and connect with customers. As...

  • R-1821227 Senior Manager, Omni-Enablement

    1 day ago

    Bentonville, United States Walmart Full time

    Senior Manager, Omni-Enablement , Technology OperationsCandidates located in the Bentonville, AR area, or those willing to relocate to Bentonville are welcome to apply.Customers shop whenever and wherever they want, choosing from a wide range of Pickup and Delivery options. To make these options happen, we have many teams across the business focused on...

  • R-1821227 Senior Manager, Omni-Enablement

    1 week ago

    Bentonville, United States Walmart Full time

    Senior Manager, Omni-Enablement , Technology OperationsCandidates located in the Bentonville, AR area, or those willing to relocate to Bentonville are welcome to apply.Customers shop whenever and wherever they want, choosing from a wide range of Pickup and Delivery options. To make these options happen, we have many teams across the business focused on...

  • Manager, Inventory Management

    2 days ago

    Bentonville, United States Walmart Full time

    What you'll do... As a part of the Walmart Merchandising Operations organization, you will deliver solutions that directly impact the companys ability to service our customers. This is core to who we are because Sam Walton founded our company with t Inventory, Management, Manager, Customer Experience, Accounting, Diversity, Retail

  • Senior Manager, Supply Chain Management

    4 weeks ago

    Bentonville, Arkansas, United States Walmart Full time

    Position Summary . What you'll do . We are seeking to hire a highly experienced and competent Senior Manager for our Global Logistics Procurement department supporting NVOCC and other business units. The successful candidate will be responsible for managing and leading all procurement activities related to Walmart's Non-Vessel Operating Common Carrier...