Dispatch Service Coordinator

2 months ago

Lenexa, United States P1 Service, LLC. Full time

P1 Service, LLC, is seeking a Dispatch Service Coordinator for our Lenexa, KS office.  

The work schedule for this position has some flexibility, generally 8:00am – 5:00pm, Monday thru Friday.

Join our P1 Team

P1 Service, LLC., part of the BCTS family of facility solutions providers, provides customers with the best in HVAC, mechanical, electrical, and plumbing service. Our turn-key solutions for all types of building solutions in a variety of markets has made P1 Service one of the top contractors in the nation. When you work for P1 Service, you'll be part of a culture that puts safety first, treats associates like family, and provides challenging work in a rewarding, energetic environment. P1 Service takes pride in maintaining a high standard of excellence along with an ethical and friendly business culture.

P1 Service, LLC. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. 

We offer a competitive compensation package.

Responsibilities and Duties

  • Receive service calls from internal and external customers.  Enter call information into Service Scheduling software.
  • Schedule service and emergency calls and dispatch assigned technicians.
  • Ensure schedule is up to date and accurate for all service technicians. Work with other Service Coordinators to maximize productivity and profitability of technicians.
  • Address customer issues relating to assigned technicians and accounts within your realm of authority .
  • Assist technicians and service managers with material/equipment ordering.
  • Audit calls for assigned technicians to insure proper billing and accurate payroll.
  • Issue purchase orders as needed.
  • Issue new call service job numbers as needed.
  • Answer service lines and other phones as needed..
  • Back-up other Service Coordinators.
  • Compose memos for field service techs as required.
  • Review and update weekly reports relating to assigned technicians and accounts. 
  • Discuss scheduling/manpower issues informally on a daily basis and formally once a week to insure maximum productivity, profitability and customer service.

Qualifications and Skills

The work schedule for this position has some flexibility, generally 8:00am – 5:00pm, Monday thru Friday.

  • Minimum of 2 years of work experience in operations dispatching or a similar administrative support position that has significant phone interaction with both internal positions and external customers.
  • Preferred - 3 years of work experience in a mechanical/electrical service related industry (HVAC, Plumbing, Refrigeration, Electrical).
  • Education: High School Diploma or GED equivalent required.   Associates degree preferred but not required.
  • Able to satisfactorily pass a criminal background check and drug screen.
  • Proficient in using computer applications, specifically Microsoft Office products (Word/Excel/ Windows/Outlook).  Must be willing to learn new software applications.
  • Able to work in a fast paced environment while maintaining accuracy.
  • Fast and accurate data entry skills - very important.
  • Able to work independently and maintain confidentiality.
  • Excellent oral and written communication.
  • Excellent organizational skills and detail oriented.
  • Excellent customer service.
  • Good reasoning ability and be able to quickly problem solve and resolve issues.

  • Dispatch Service Coordinator

    3 weeks ago

    Lenexa, United States P1 Service, LLC. Full time

    P1 Service, LLC, is seeking a Dispatch Service Coordinator for our Lenexa, KS office.   The work schedule for this position has some flexibility, generally 8:00am - 5:00pm, Monday thru Friday.Join our P1 Team!P1 Service, LLC., part of the BCTS family of facility solutions providers, provides customers with the best in HVAC, mechanical, electrical, and...

  • Service Coordinator

    4 weeks ago

    Lenexa, Kansas, United States P1 Service, LLC. Full time

    P1 Service, LLC. is seeking a highly skilled Service Coordinator to join our team in Lenexa, KS.This role involves receiving service calls from internal and external customers, entering call information into Service Scheduling software, and scheduling service and emergency calls.The ideal candidate will have a minimum of 2 years of work experience in...

  • Dispatcher

    3 weeks ago

    Lenexa, United States Stericycle Full time

    Job Title: Dispatcher Dispatcher for Shred-It in Lenexa Wanted Will work with Local Box Truck Route Drivers Mon - Fri, 8:30a - 5p with NO scheduled Saturdays Pay is $18.00/hr. About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and...

  • Dispatcher - Days A

    3 weeks ago

    Lenexa, United States Hallcon Full time

    This is a fast-paced, IN-OFFICE, position coordinating the transportation of railroad personnel. Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies and more. The...

  • Dispatcher - Nights B

    3 weeks ago

    Lenexa, United States Hallcon Full time

    This is a fast-paced, IN-OFFICE, position coordinating the transportation of railroad personnel. Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies and more. The...

  • Service Coordinator

    4 weeks ago

    Lenexa, Kansas, United States Johnson County, Kansas Full time

    Job SummaryJohnson County Government is seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in supporting individuals with intellectual and developmental disabilities. Your primary responsibility will be to conduct assessments, develop plans, and provide services to meet the unique needs of...

  • ATM Service Technician

    3 days ago

    Lenexa, United States Pinnacle Employer Services Full time

    Pinnacle Employer Services is an employee administration company providing customized recruiting, staffing, and HR solutions to assist growing businesses throughout the Kansas City, Topeka, Denver, and Phoenix markets.Pinnacle has partnered with a leading security protection company headquartered in the Kansas City. Due to growth, they are hiring an ATM...

  • ATM Service Technician

    2 days ago

    Lenexa, United States Pinnacle Employer Services Full time

    Pinnacle Employer Services is an employee administration company providing customized recruiting, staffing, and HR solutions to assist growing businesses throughout the Kansas City, Topeka, Denver, and Phoenix markets.Pinnacle has partnered with a leading security protection company headquartered in the Kansas City. Due to growth, they are hiring an ATM...

  • Pinnacle Employer Services | ATM Service Technician | lenexa, ks

    3 days ago

    lenexa, United States Pinnacle Employer Services Full time

    Pinnacle Employer Services is an employee administration company providing customized recruiting, staffing, and HR solutions to assist growing businesses throughout the Kansas City, Topeka, Denver, and Phoenix markets.Pinnacle has partnered with a leading security protection company headquartered in the Kansas City. Due to growth, they are hiring an ATM...

  • Customer Service Representative

    1 day ago

    Lenexa, Kansas, United States Stericycle Full time

    Job Summary: We are seeking a skilled Dispatcher to join our team at Stericycle. In this role, you will play a vital part in ensuring the efficient operation of our transportation services.Key Responsibilities: Provide timely responses to customer inquiries, including scheduling, product orders, and other support needs.Dispatch vehicles on pre-set routes for...

  • Project Coordinator/Assistant

    4 weeks ago

    Lenexa, Kansas, United States Terracon Full time

    Project Coordinator/Assistant RoleAs a key member of our Materials department, you will partner with engineering and project management staff to provide support on current and future projects. Your primary responsibilities will include assisting project managers with budgets, schedules, and scope development, as well as receiving and processing requests for...

  • Full-Time Mobile Phlebotomist

    1 month ago

    Lenexa, United States Heartland Health Laboratories Full time

    HELLO PHLEBOTOMISTS... WE ARE LOOKING FOR YOU! Do you provide the best in patient and customer care? If so Heartland Health Laboratories, Inc. is the place for you! HHL services healthcare facilities by providing specimen collection and testing.Required Experience:•Completion of a Phlebotomy training course and/or prior on the job training•Experience...

  • Care Coordinator II

    6 days ago

    Lenexa, United States Centene Corporation Full time

    Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outrea Care Coordinator, Coordinator, Healthcare, Care Manager, Behavioral Health

  • Logistics Coordinator

    4 weeks ago

    Lenexa, Kansas, United States STERIS Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at STERIS. As a Logistics Coordinator, you will be responsible for receiving and shipping medical instruments, devices, component parts, and miscellaneous items into and from the repair facility.Key ResponsibilitiesUnload and inspect shipments received for...

  • Safety and Risk Coordinator

    4 weeks ago

    Lenexa, Kansas, United States Facility Solutions Group Full time

    Facility Solutions Group is dedicated to delivering exceptional value through quality products, services, and support. We are seeking a highly skilled Safety and Risk Coordinator to join our FSG Electric - Kansas City team.The ideal candidate will possess a strong background in occupational safety and health, with a minimum of five years of experience in...

  • Maintenance Coordinator

    3 weeks ago

    LENEXA, United States Penske Truck Leasing Full time

    POSITION SUMMARY: The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to...

  • Maintenance Coordinator

    3 weeks ago

    Lenexa, United States Penske Truck Leasing Full time

    POSITION SUMMARY: The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to internal...

  • Maintenance Coordinator

    1 month ago

    LENEXA, United States Penske Truck Leasing Full time

    POSITION SUMMARY: The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to...

  • Maintenance Coordinator

    3 weeks ago

    LENEXA, United States Penske Truck Leasing Full time

    POSITION SUMMARY: The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to...

  • Maintenance Coordinator

    1 month ago

    LENEXA, United States Penske Truck Leasing Full time

    POSITION SUMMARY: The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to...