Senior Manager Engineering

Found in: Appcast US C2 - 2 weeks ago

Louisville, United States Ivy Technology Full time

Built on a foundation of executional excellence and innovation, Ivy Technology (Ivy) is a leading provider of aftermarket lifecycle solutions for electronic equipment. With in excess of 3500 employees across the globe, Ivy provides aftermarket repair and logistics services to some of the world’s leading consumer electronics, telecommunications, network equipment, internet-of-things, and medical device manufacturers. Ivy has a global footprint across four continents, is headquartered in Dublin, and has key sites in Poland, Hungary, Malaysia, China, Canada, and the United States.

We are seeking a Senior Manager Engineering - Electronics Repair for our Louisville, United States site to work collaboratively within all areas of the business.

 

Job Summary

Plans, designs, implements and manages; integrated, production and service delivery systems that assure performance, reliability, maintainability, schedule adherence and cost control within the repair site. The Senior Manager Engineering will adopt as its goals profitability, effectiveness, adaptability, responsiveness, quality, and the continuous improvement of products and services throughout their life cycles.


Key accountabilities:

·      Identifies individual and team strengths and development needs on a regular basis.

·      Coaches and mentors engineering staff to deliver excellence to every internal and external customer.

·      Creates and manages succession plans for key engineering functions.

·      Establishes clear measurable goals and objectives by which to determine individual and team results (i.e. performance metrics, results against project timelines, training documentation, quality of project deliverables, knowledge of operational roles and responsibilities, personal development goals).

·      Solicits ongoing feedback from Customers, Business Unit Managers, ME managers, Ivy Design groups, and peers on the engineering team’s contribution to their respective organizations.

·      Knows and understands the strategic directions of the business development groups, and Ivy's customers.

·      Defines, develops and implements engineering strategies which contribute to strategically supporting Ivy.

·      Establishes collaboration on technology development with Ivy Business Units, Work cells, regional members, customers, and suppliers.

·      Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added positions/processes, or complete re-engineering of positions. processes and systems).

·      Utilizes tools to monitor departmental cost and cost trends (i.e. forecasts), striving for continuous improvement.

·      Ensures all projects deliver as much value as possible to Ivy and our customers, while meeting project plan milestones.

·      Compares forward forecast results to historical actual results for trend assessment and analysis.

·      Acts as the primary contact with all customer engineering groups.

·      Supports and develops with customer various technical projects and initiatives that will increase productivity and quality that will enhance our opportunity to win additional business.

·      Provides feedback, deliverable dates, and potential cost implications to the specified customer groups.

·      Follows-up on all actionable items both at customer and within Ivy.

·      Meets as required with the various technical management levels within customer to ensure continuity of efforts.

·      Presents to customer’s senior engineering group’s Ivy’s capabilities.

·      Proactively presents to customer options and foresight to their current applications.

·      Assures best-in-class customer satisfaction and service.

·      Ensures all technology schedules are met.

·      Acts as the primary technical interface at all business related meetings.

·      Provides lean manufacturing principles where required.

·      Primary interface for all special projects and qualifications as directed by the senior Ivy team.

·      Adheres to all safety and health rules and regulations associated with this position.

·      Performs other duties as assigned.

 

Essential Skills, Knowledge & Experience:

·      Bachelor's Degree required. Masters Degree in Electronics, Electrical Engineering, Technology, Industrial Engineering or related field preferred.

·      8-10 years of work-related experience working in an AMS/Repair environment.

·      Certified 6 Sigma Black Belt preferred.

·      Domestic and international travel required 15% of the time.

·      Must be able to speak fluently in English. Multilingual preferred.

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