Salesforce Business Systems Analyst
3 weeks ago
We’re Hiring Our key client in clinical robotics is looking for additional members for their team. We have a Salesforce Business Systems Analyst (Service Cloud) on the team.
Pay Rate: $88.89/hour on W2
Work Type: Onsite – Sunnyvale, CA 94086
Duration: 12-month contract (with possible extension)
Key Responsibilities:
- Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications that support the following stakeholders: Field Service, Service Contracts, Technical Support, and Customer Support.
- Engage with the existing SFDC Center of Excellence to represent projects and enhancements that affect the Service Organization.
- Work with existing SFDC Architects to implement SFDC Service functionality.
- Interface on a day-to-day basis with other analysts, business users, super users, and IT team members to support business operations and drive change management.
- Perform configuration /system changes to meet business requirements as needed.
- Ensure the proper level of testing and documentation is completed for all work.
- Lead cross-functional meetings as part of requirements gathering, driving projects, or providing status updates on various projects.
Required Qualifications:
- Salesforce Field Service and/or Service Cloud hands-on Configuration experience,
- 4-6 years minimum desirable.
- Experience with ServiceMax Asset 360 is highly preferred.
Raise PBC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veterans' status, sexual orientation, or any other characteristic protected by law. Raise PBC is an equal-opportunity employer encouraging diversity in the workplace.
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