Case Manager- Substance Use Disorder
2 weeks ago
Primary Function: In collaboration with clients, effectively develop plans to link appropriate services in addressing individual specific needs for an effective transition post discharge.
Supervision: Case Management Team Leader
Essential Functions:
- Meet with clients throughout their stay to collaboratively determine continuing care needs in a structured and simplified manner.
- As appropriate, consult with family members to identify collateral information critical to removing potential gaps in treatment.
- Work to integrate support for clients in a comprehensive manner to address medical, social, and mental health needs.
- Establish and maintain effective working relationships with referents and family members through regular follow-up.
- Participate as an active member of the treatment team, coordinating post-discharge plans with Counseling and Medical teams.
- Facilitate communication between clients and continuing care resources to ensure a smooth transition to the next level of care.
- Participate in conflict resolution and crisis interventions with clients as needed.
h. Facilitate transfer and discharge processes in a timely manner and in coordination with Nursing and Counseling Technicians.
- Complete all necessary documentation and record-keeping with accuracy and attention to detail.
j. Adhere to confidentiality laws, including 42CFR Part 2, HIPAA, and HITECH, as well as all Harmony policies and procedures.
Minimum Requirements:
a. Bachelor’s degree in Psychology, Social Work, or equivalent work experience is preferred.
b. Certified Addiction Technician designation or NADAAC equivalent is preferred.
c. Must have a valid Colorado driver’s license and acceptable motor vehicle record if driving Harmony vehicle or driving for Harmony business.
d. Computer skills adequate for required tasks. Must be proficient in Microsoft Office.
e. Previous work experience in mental health or substance use disorders.
Knowledge, Skills and Abilities:
a. Ability to relate with detachment, understanding, and empathy to individuals with substance use disorders and their families.
b. Ability to communicate effectively in written and verbal formats.
c. Excellent motivational interviewing skills and an ability to establish a therapeutic alliance with clients.
d. Skilled in identifying psychosocial stressors for clients to anticipate appropriate services.
e. CPR/First Aid certification.
f. Demonstrated knowledge and understanding of addiction and mental health issues.
g. In-depth knowledge of pragmatic and immediately useful resources for clients.
h. Skilled in presenting information in a culturally competent and non-stigmatizing manner.
i. Personal maturity as reflected by sound judgment and decision-making.
j. Ability to work as a positive and collaborative team member.
- Authentic commitment to Harmony’s mission and vision, actively working to further organizational objectives.
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