Sr. Director of Deal Experience and Market Intelligence

5 months ago

Miami, United States VISA Full time

Job Description And Responsibilities

Visa is seeking a Sr. Director of Deal Experience and Market Intelligence, reporting to the Head of LAC Deal Team in Latin America and Caribbean, to expand and help lead the LAC Deal Experience and Market Intelligence Team. As Sr. Director of Deal Experience and Market Intelligence Team, you will lead the creation and delivery of client-centric strategic proposals and presentations that showcase Visa's “One Visa” value proposition and align with our strategic pillars and growth levers. You will work closely with account executives and cross-functional leaders across a broad spectrum of the business to understand the client's needs and goals, Visa’s capabilities, and industry trends and dynamics, translating them into a compelling and winning story in client proposals and deal presentations. You will play a key role in winning client partnerships across issuer, fintech, digital partnerships, etc. and driving LAC's continued growth and success. You also will create methodologies to track deal performance and establish market intelligence guidelines and procedures to support Account Executives with insights for better deal management.

Ideal candidates will possess:

Critical Thinking Skills:  A consultative, problem-solving mindset with a proven track record of leading, developing, and fostering the highest levels of performance in direct team members.

Product Knowledge and Curiosity:  Ability to understand how Visa product, services and assets can come together to address specific client pain points and aspirations.

Thought Leadership:  Aptitude to think creatively, make connections between a wide array of product and service offerings, and identify new ways to innovate. Ability to create a cohesive story from multiple inputs that aligns with client needs.

Executive Presence:  Confidence, poise under pressure, decisiveness, and excellent presentation and communication skills.

Relationship Building / Influencing:  Ability to influence executive management and cross functional partners, combining high-level human capital knowledge with deep organizational understanding. Build strong relationships with solid trust and mutual respect as the foundation. Leverage strong judgment skills to make decisions.

Values and Leadership:  Alignment to Visa's Values and Leadership Principles and proven capability to lead and motivate a team. Strong commitment to growing and developing talent.

Results Oriented:  Committed to high quality results on tight deadlines, with a focus on continuous improvement and process efficiency.

Core Responsibilities:

You will lead the Deal Experience and Market Intelligence team that works closely with Latin America and Caribbean Sales, Product, Marketing, Visa Consulting & Analytics, Finance, Legal, and other Visa teams to craft winning proposals and presentations for clients:

Support Strategic Deals and RFPs:

Partner with Deal Team and Sales by sharing best practices and developing win themes and “big ideas” to meet client’s needs.

Lead brainstorming sessions with sales teams and Visa SME network, including executive business heads, to brainstorm the “One Visa” value proposition.

Drive content creation and curation to tightly align to the client needs and enterprise goals, while highlighting Visa differentiators.

Lead client-customized proposal content, including interactive proposal experiences, process from creation through delivery.

Work with UX designers to bring Visa capabilities to life.

Common Proposal Platform (CPP content repository):

Provide strategic oversight on content evolution and strategic frameworks to optimize client-facing staff demand and usage.

Work with the Global Deal Team, regional deal teams on vision and timeline to expand/scale repository in Latin America and Caribbean.

Deal Performance Tracking and Market Intelligence:

Provide executive reporting and insights into key LAC Deals, Client Board of Director updates, and LAC Market Share reporting and analyses.

Establish various external data sources, including competitive analysis, market research studies, industry journals, etc. and translate in insights for better deal strategies and market recommendations.

Special Projects:

Support ad-hoc projects as needed to help deepen client relationships, restructure revenue profitability, drive sales enablement, showcase Visa capabilities at executive forums, etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

12 or more years of work experience with a bachelor’s Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/ MBA/JD/MD) or at least 8 years of work experience with a PhD Fluency in English Spanish required, Portuguese a plus


Preferred Qualifications:

15 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD) 12 or more years business experience in Payments / Banking/ Consulting organizations Experience and positive reputation for working effectively across levels of an organization Proven ability to operate strategically and have a hands-on approach Significant experience with operational and strategic programs and processes across dispersed business lines. Possess strong influencing and interpersonal skills, honed in a demanding and high performing work environment 7 or more years of leadership with exposure to an innovative business, one that continues to reinvent their business proposition. Industry experience is open with a strong preference for fin/tech or technology. Exhibited strengths as a cross functional navigator and consensus builder Experience on large, complex deals (ideally at Visa)

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 154,500.00 to 241,450.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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