Sr Admin, Site Reliability

2 months ago

Dania Beach, United States Spirit Airlines Full time
Responsibilities

Job Summary

The Senior Admin Site Reliability Engineer (SRE) plays a critical role in administering, supporting, and analyzing systems within our environments. This position is pivotal in delivering real-time insights from massive scale data and collaborating with cross-functional teams to develop innovative solutions and enhance positive user experiences. We are seeking an individual who brings fresh perspectives, demonstrates exceptional technical proficiency, and is dedicated to continuously improving our systems and processes. The ideal candidate will have experience monitoring critical application and coordinating with infrastructure and dev teams to streamline and optimize the performance of these apps with a wide range of technologies, automation tools, operating systems, networking concepts and a desire to continuously improve upon that knowledge.

Responsibilities

Oversee the production environment by monitoring availability and ensuring a holistic view of system health. Lead efforts to improve reliability, quality, and time-to-market for our suite of software solutions. Spearhead initiatives to measure and optimize system performance, driving innovation and staying ahead of customer needs. Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve. Provide primary operational support and engineering for multiple large distributed software applications. Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding. Evaluation of incidents after resolution. Ability to support incident escalation and troubleshooting. Understanding of data processing pipelines, and configuration on different software products. Create sustainable systems and services through automation and uplifts. Understating stages of software development and be able to document different processes (KBs). Evaluate existing applications and platform to provide recommendations for system enhancements by conducting gap analysis, identifying feasible alternative solutions, assisting in the scoping of modifications, testing (UAT) signoff, and training. Perform daily system monitoring, verifying the integrity and availability of all systems, reviewing system and application logs, and verifying completion of scheduled jobs. Deployment and support of the tools in use to monitor systems and applications. Define, prioritize, and resolve all support requests in an organized, efficient, and expedited fashion. Development, maintenance, and usage of automation scripts using JavaScript, PowerShell, Python, etc. Exploring and implementing new ways to automate systems. Designing and testing automation equipment and processes. Eliminating defects and errors with product and software development. Deploy RPA components including bots, robots, development tools, code repositories and logging tools. Assisting in developing standard IT configuration management methodology. Maintains CIs to ensure CMDB accuracy and completeness. Works with other ITSM processes to understand new requirements and identify how Configuration management can support. Monitor ticket tracking system for newly assigned tasks. Provide production support by monitoring and troubleshooting. Handle routine operations requests such as adding new users, restarting services. Implement and follow all policies and procedures for monitoring, and testing product availability. Ensure data quality and integrity is highlighted and maintained by standardization of data definitions
Qualifications

Education Bachelor’s degree or equivalent experience (indicate specific field, if required) Experience 5-7 years’ experience

Specialized Skills & Competencies

Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript. Experience working with NOC tools, network management systems, automation tools, and monitoring applications. Experience working with Agile methodologies. Experience with robotics, AI and machine learning. Proficiency in maintaining automation equipment. Experience with Microsoft Infrastructure – Active Directory domains, DNS, DHCP, Windows Security, Group Policies, etc. Knowledge of cloud platforms and virtualization software, Azure, AWS or Google Cloud. Experience using IT systems ServiceNow, Everbridge, Twilio, Zendesk, Jira, etc. Experience using monitoring tools like Dynatrace SolarWinds, AppDynamics, Splunk etc. Experience using automation tools like Power Automate, UiPath, etc. Experience in managing and supporting Virtualize environments in VMWare Basic Understanding Load-balancers, web session state and be able to troubleshoot issues involving the same. Experience with ITIL / CMDB implementations Ability to identify inefficiencies and provide solutions to improve our systems and processes. Experience supporting web applications solutions including Paas, SaaS and IaaS Excellent verbal and written skills Ability to multitask and prioritize. Proven decision-making abilities. Ability to adapt to fast pace environments Driven, high-energy, self-starter; comfortable working in a fast-paced, dynamic, and high-growth environment
Overview

At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet 

Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success. The Giving Spirit : We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation. Be Yourself : We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them. Travel The World : We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.
EEOC Statement

Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

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