Temporary: IT Support Analyst II/III

3 months ago

Waltham, United States Ardelyx Full time

Description

Ardelyx was founded with a mission to discover, develop and commercialize innovative, first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA(tenapanor) and XPHOZAH (tenapanor), as well as early-stage pipeline candidates. Purpose of the role:
The IT Support Analyst II/III is a critical member of the IT Service Desk team, responsible for providing advanced technical support and ensuring seamless operation of Ardelyx's IT systems. This role focuses on delivering high-quality service to all employees, including executives, and maintaining efficient IT operations across multiple sites. Position Responsibilities:  Provide advanced technical support and troubleshooting for desktops, laptops, mobile devices, printers, network connectivity, and software applications. Part of the Global IT Service Desk Team and act as an escalation point for complex IT issues from the IT Support Analyst team, ensuring prompt resolution within SLAs. Part of IT Operations & onsite support team for local location (Fremont/ Waltham/ Milwaukee) Administer and maintain company cloud-based systems, including GxP Systems (Active Directory, OKTA, etc.), O365, Zoom, AirWatch, and other collaboration tools. Manage and support Zoom Conference room systems and other AV equipment. Collaborate with IT Infrastructure team on the deployment and maintenance of IT infrastructure systems, both on-premises and cloud-based. Assist in the creation and maintenance of IT Service Desk knowledge base, documentation, and procedural manuals. Participate in IT projects related to system upgrades, migrations, and deployments. Perform hardware and software inventory management and asset tracking. Assist in onboarding and offboarding processes, including provisioning and deprovisioning of hardware and software accounts. Collaborate with cross-functional teams and external vendors to ensure IT operational excellence and alignment with business needs. Provide technical training and guidance to junior IT Support Analysts as needed.  Position Requirements:   Bachelor’s degree in computer science, Information Technology, or related field, or equivalent work experience. 4+ years of experience in IT support roles, preferably in a biotech or pharmaceutical industry environment. Strong knowledge of IT Service Management tools. Experience administering cloud-based systems such as Microsoft Entra ID, Okta, and Box. Proficiency in troubleshooting hardware and software issues across multiple platforms (Windows, macOS, iOS). Excellent interpersonal and communication skills, with the ability to effectively communicate technical information to non-technical users. Proven ability to work independently and as part of a team, with a strong sense of ownership and accountability. Ability to prioritize and manage multiple tasks in a fast-paced environment while maintaining superior customer service. Familiarity with regulatory environments such as GxP, GMP, and SOX compliance is a plus. Certifications such as MCSE, MCSA, CCNA, Network+, A+, or equivalent are preferred. Additional Information:  This role may require occasional on-call availability during off-hours or holidays. Adaptability to the evolving needs of a company transitioning from R&D to commercialization is essential. This job description outlines the key responsibilities and requirements for the IT Support Analyst II/III position, emphasizing technical expertise, leadership capabilities, and a commitment to delivering exceptional IT services to support Ardelyx's business anticipated hourly pay range for this part-time position is $37-$42 per hour up to 30 hours per week. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers. Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other is an equal opportunity employer.

  • Financial Analyst III-US

    2 weeks ago

    Waltham, United States eTeam Full time

    Job title: Financial Analyst III Location: Waltham, MA 02451 (Hybrid going into the office maybe a few times a month) Duration:- 12 Months Job description Must have experience with SAP Reporting to the Manager, Finance Systems, the Lead Analyst, Systems Maintenance is responsible for supporting all areas of the financial systems with a specific focus on the...

  • EDI Analyst II

    1 week ago

    Waltham, United States Buyers Edge Platform, LLC Full time

    Job DescriptionJob DescriptionWho are we?ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. The premier foodservice cloud platform for supply chain intelligence, we've connected over 105,000 restaurant locations to over 1,300 distribution locations, 11,000 manufacturers, and over 275 leading brands. As a...

  • Financial Analyst III-US

    2 weeks ago

    Waltham, United States LanceSoft Full time

    Role Financial Analyst III Location Waltham, MA, 02451 (Hybrid going into the office maybe a few times a month) Duration 6+ months contract to Hire Shift 1st shift Pay Range $40-45/hr. (Negotiable)Job Description: Reporting to the Manager, Finance Systems, the Lead Analyst, Systems Maintenance is responsible for supporting all areas of the financial systems...

  • Financial Analyst III

    3 weeks ago

    Waltham, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionJob Title: Lead Analyst, Systems Maintenance – Finance SystemsLocation: Hybrid, based in Waltham, MA (occasional in-office attendance required)Contract Duration: 1 year with potential for full-time employmentReports to: Manager, Finance SystemsQualifications:Education: Bachelor’s Degree required; Master’s...

  • Sterile Processing Tech II/III

    1 week ago

    Waltham, United States Mass General Brigham Full time

    Description: Sterile Processing Technician II/III Location: Waltham, MA Schedule: Day Shift We're offering a generous sign-on bonus $5,000 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. General Overview: We are seeking a Sterile Processing...

  • Financial Analyst

    4 weeks ago

    Waltham, United States firstPRO, Inc Full time

    We are helping a well-respected medical device company fill an immediate temporary opening for a Financial Analyst. This contract role is expected to last 3-4 months and will primarily focus on operating expenses, covering a key gap in the workflow while an employee is on leave. This is an exciting opportunity to support the Corporate FP&A team at a leading...

  • Financial Analyst

    4 weeks ago

    waltham, United States firstPRO, Inc Full time

    We are helping a well-respected medical device company fill an immediate temporary opening for a Financial Analyst. This contract role is expected to last 3-4 months and will primarily focus on operating expenses, covering a key gap in the workflow while an employee is on leave. This is an exciting opportunity to support the Corporate FP&A team at a leading...

  • Financial Analyst

    4 weeks ago

    Waltham, United States firstPRO, Inc Full time

    We are helping a well-respected medical device company fill an immediate temporary opening for a Financial Analyst. This contract role is expected to last 3-4 months and will primarily focus on operating expenses, covering a key gap in the workflow while an employee is on leave. This is an exciting opportunity to support the Corporate FP&A team at a leading...

  • Sterile Processing Tech II/III

    1 week ago

    Waltham, United States Mass General Brigham Full time

    Description: Sterile Processing Technician II/III Location: Waltham, MA Schedule: Day Shift We're offering a generous sign-on bonus $5,000 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. General Overview: We are seeking a Sterile Processing...

  • Principal Digital Finance Analyst

    2 weeks ago

    Waltham, United States REVVITY Full time

    Overview: The Corporate FP&A team at Revvity is seeking a Principal Financial Analyst to join their dynamic and global team. This role will be the finance partner to the Strategy and Digital function, working directly with the Chief Digital and Strategy Officer, responsible for budgeting, forecasting, and reporting financial results. In addition, the role...

  • Senior Financial Analyst

    3 weeks ago

    Waltham, Massachusetts, United States Revvity Full time

    Job TitleSenior Financial Analyst - Life SciencesAbout UsRevvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around...

  • Senior Financial Analyst

    2 weeks ago

    Waltham, United States REVVITY Full time

    Job Title Senior Financial Analyst - Life Sciences Location(s) Waltham About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+...

  • Loan Analyst

    4 weeks ago

    Waltham, Massachusetts, United States Collabera Full time

    Job OverviewCollabera is seeking a skilled Loan Analyst to join our team in Waltham, MA. As a Loan Analyst, you will be responsible for loan fulfillment, reviewing documentation, and performing due diligence.Key ResponsibilitiesReview and analyze loan documentation to ensure accuracy and completeness.Work closely with credit partners to close loans...

  • Documentation Specialist II

    2 days ago

    Waltham, Massachusetts, United States eTeam Full time

    Documentation Specialist IIAre you a detail-oriented professional with experience in documentation management?eTeam is seeking a Documentation Specialist II to join our team. As a key member of our Documentation team, you will be responsible for managing Veeva documentation, tracking third-party events, and providing support to our quality systems...

  • Medical Assistant II

    4 weeks ago

    Waltham, Massachusetts, United States Massachusetts General Hospital Full time

    Job SummaryThe Medical Assistant II is a vital member of our healthcare team, responsible for providing exceptional patient care and support to our physicians and patients. This role requires a high level of clinical and administrative skills, as well as excellent communication and teamwork abilities.Key ResponsibilitiesAssist physicians with patient...

  • Analyst, Capability

    2 weeks ago

    Waltham, United States National Grid USA Full time

    About us At National Grid, we keep people connected and society moving. But it's so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us as a Human Resources, People Analytics Analyst, and find...

  • Patient Services Coordinator III

    4 weeks ago

    Waltham, Massachusetts, United States Mass General Brigham Full time

    Job SummaryUnder the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting.Key ResponsibilitiesSchedules initial, follow-up, and multi-disciplinary patient visitsCoordinates and maintains providers' master clinical schedulesSubmits referrals for...

  • Compensation Analyst

    3 weeks ago

    Waltham, Massachusetts, United States Imprivata Full time

    Compensation Analyst Job SummaryThe Compensation Analyst supports the development, implementation, and administration of Imprivata's global compensation programs. This role involves analyzing and designing compensation programs and policies to ensure they are competitive and aligned with the organization's goals.Key ResponsibilitiesConduct market research...

  • Learning and Development Manager III

    3 weeks ago

    Waltham, Massachusetts, United States ZoomInfo Technologies LLC Full time

    At ZoomInfo, we foster a culture of innovation, teamwork, and accountability. We're seeking a skilled Learning and Development Manager III to join our team. As a key member of our organization, you will be responsible for designing and delivering training programs that drive customer adoption and success.Key Responsibilities:Develop and implement training...

  • Business System Analyst

    4 days ago

    waltham, United States Digital Prospectors Full time

    Position: Business Systems AnalystLocation: Waltham, MA (Part-time 20 hours per week, Remote)Length: 6+ monthsJob Description:Our client is looking for a Business Systems Analyst to join their team supporting the Data-Driven Student Success Ecosystem and Data Modernization projects. In this role, you will collaborate with business and IT teams to gather...