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Professional Housing and Leasing Consultant

3 months ago

Fort Worth, United States Peak Management Company Full time
Position Description:

Position Summary:
 The Professional Housing and Leasing Consultant is the property's sales representative whose

primary duties are to greet prospects, to present professionally the features and benefits of their
assigned community and properly secure lease agreements from qualified persons. A SALES and
LEASING SPECIALIST is very service-oriented and strives to make current residents feel welcome and
comfortable in their community. Performing various administrative responsibilities associated with
business operations according to company policy and procedures is required.


As a Housing and Leasing Consultant at Peak Management Company LLC, you have the opportunity to earn a commission for home sales in addition to a strong base salary and benefits package.


Essential Job Functions:
- Greets prospective residents, qualifies, determines needs and preferences, professionally
presents community and specific homes while communicating features and benefits,
emphasizing the benefits of mobile homes and being part of our community.
- Ensure all application information is submitted in a timely manner, is complete and accurate;
tracks all application progress with 3rd party lenders to ensure additional information and
paperwork requests are fulfilled. Contacts applicant with results.
- Completes guest card information form on all prospects, send thank you notes and performs
follow-up.
- Ensure all homes available for sale or rent are properly identified and in prime condition prior to
showing to prospects.
- Correctly completes and submits all lease documents by required deadlines and enters into Rent
Manager; contact and follow up with corporate Lease Coordinator for review, approvals, and
follow-ups to complete leases in a timely fashion.
- Send resident communications through letters, emails, and software generated notification.
- Issue violation notices and follow-up on violations with residents.
- Assists manger with eviction activities.
- Enter notes in Rent Manager related to all communication with residents and attempted
communication.
- Develops friendly, professional relationships with residents. Answers calls in a timely manner,
routes calls, takes messages, and answer questions.
- Remains current on customer needs, industry trends, market activities, and competitor actions.
Contributes ideas to the manager for marketing property and for improving resident
satisfaction.
- Physically inspects property routinely, picks up litter and reports any service needs to
maintenance staff.
- Inspects move-outs and vacancies and perform routine inspections of occupied rental homes.MPC Housing Company LLC
- Participates in community events to increase awareness of home ownership, attract new
prospects, and maintain positive resident relations.
- Organizes and files reports, leases, and paperwork appropriately.
- Attends company meetings as requested, completes all required training.
- Maintains professional and positive relations with 3rd party contractors and vendors, monitors
activities and reports service issues to manager.
- Code invoices accurately and send to payables department in timely manner.
- Create work orders and follow up with maintenance as needed to ensure timely contact and
completion. Update notes as needed. Close completed work orders in Rent Manager and file
accordingly.
- Scan money orders and checks, deposit funds, and email batch reports.
- Run delinquency reports, contact all delinquent residents, and enter notes in Rent Manager.
- Conducts all business in accordance with company policies and procedures, Fair Housing,
Americans with Disabilities Act, Fair Credit Reporting Act, and follow all other state and federal
regulations and laws.


Competencies and Skills
- The ability to anticipate and respond to customers accordingly.
- Must be able to relate well to others across functional business units to build rapport.
- The ability to use active listening skills with critical and analytical thinking to understand
residents requirements and needs.
- Excellent written and verbal communication skills.
- Must have focused, outstanding customer service skills to attend to residents needs and
preferences and to keep company and resident information confidential.
- The ability to quickly recover and overcome disappointment and rejection.
- Above average computer literacy to successfully navigate fundamental computer operations,
learn and use new software systems, online advertising and marketing platforms, Proficiency in
Microsoft Office Suite.
- Strong organizational skills to properly manage high volume of customer contacts, application,
and lease administration, stay productive and efficient with daily tasks and meeting deadlines.
Supervisory Responsibility

Education and Experience:

  • High School diploma or equivalent
  • Sales and customer service experience is required
  • Property Management experience is a plus
  • Familiarity with manufactured housing is a plus
  • Bi-lingual, Spanish is desired

Additional Information: Background authorization is required as a condition of employment.
Job Advertisement:

About Us

Peak Management Company LLC with headquarters in Kansas City MO, owns and operates Manufactured Housing Communities across 7 states with over 3,000 sites. We proudly focus on providing affordable home buying and rental options with top stellar community management and resident service.

We recognize and reward both team and individual performance and success. A high growth business with lot of professional growth and development opportunity

In addition to competitive base wage we provide lucrative bonus/commission pay.

Robust comprehensive benefits package that includes:

Any Day Pay Program. Access to earned wages any day before payday
Housing Discounts Available
Paid Maternity Leave
Floating Holidays
PTO
Paid Philanthropy Day

Elevate your career and work experience at Peak Management Company. We are Property Management. Elevated.