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Office Asst II
4 months ago
General Summary of Position
Performs a variety of assigned clerical and patient care duties essential to the daily operations of the assigned department. Duties may vary by department and/or site and may include: patient registration, patient scheduling, coordinating the physician order re-certification process, insurance verification and coordination of services for patients, charge entry and reconciliation functions, and co-payment and daily cash receipt responsibilities. The Office Assistant II will assist with medical record operations on a daily basis, greets registers and escorts patients, completes patient set-ups, turns over patient rooms and ensures that the exam room is properly cleaned and prepped. He/she will perform other patient care duties determined by the therapist or physician, edits and distributes clinical dictations, orders and maintains clinical and administrative supplies, creates patient registration packets for patients and/or billing department, and provides front office and call center coverage and assistance.
Primary Duties and Responsibilities
Minimum Qualifications
Education
Experience
3-4 years Medical office experience in a rehabilitation setting required or 3-4 years Combination of experience and education. required and 1-2 years 1 year within medstar national rehabilitation network (MNRN) required andKnowledge, Skills, and Abilities
Excellent customer service skills, and excellent verbal and written communication skills. Basic knowledge of Microsoft Office products including Word, Excel and Outlook. Must be a highly organized, process oriented individual who has the ability to multi-task, be flexible and be a self-starter. Ability to follow instructions and assist visitors and/or patients without compromising safety, service, care or efficiency. Must be friendly and professional when interacting with patients and visitors at all times. Demonstrates teamwork, while encouraging open and direct communication with others in a positive manner. This person will be the initial face and the initial voice of the clinic and should be able to project a positive and professional image at all times. Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, ., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.