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Receptionist
4 weeks ago
The receptionist of a CPA firm is the person who provides administrative support to the office and staff which is helpful in running the day to day operations. He/she acts as one of the main reasons for perfect maintenance and function of the firm. The position should not be taken lightly. Duties may include fielding telephone calls, receiving and directing visitors, data processing, creating spreadsheets, and filing. This position requires strong computer skills, flexibility, excellent listening skills, high volume communication, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Sensitivity to confidential matters are required.
Duties include but are not limited to:
Administrative:
Answering phones
Scheduling appointments and maintain
Client service
Incoming and outgoing mail & faxes
Maintain records and filing system
Inventorying, stocking, and ordering of supplies
Database management
Maintaining office appearance and keeps office organized and tidy for first impressions
Maintains conference rooms and computer updates
Photocopying and scanning documents
Tax set-ups and processing tax returns
Ensures accuracy of supporting documents & filing
Maintenance of building, phone system, office machines
Conduct morning setup and night shutdown tasks
Assist clients picking up tax returns
Ensure all firm communications project the desired image and position of TCG with consistent brand standards applied to all platforms both internal and external
Ensure TCG's philosophy, mission, and vision are pertinent and practiced throughout the firm
Qualifications:
To perform this job successfully, an individual must be able to multitask and perform each essential duty satisfactorily. The individual must exhibit a pleasant and welcoming demeanor both in person and on the telephone.
Minimum 1 year of experience in administration, client services, or marketing
Must demonstrate success in design and execute administrative functions
Strong analytical, organization, and personal skills
Demonstrate success in writing letters and correspondence
Computer literate in Microsoft Word and Excel
Strong oral/written communication skills
Ability to lift 30 lbs.
Ability to sit and stand for long periods of time.
Must promote positive public relations with clients, staff, and partners
Must be dependable, responsible, and reliable
Our benefits include:
- Health insurance (medical, dental, vision)
- Short and long-term disability
- Life insurance
- Continuing professional education & training
- Paid time off
- 401(k) with matching
- Career Advancement
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