Office Systems Specialist

4 weeks ago

Ramsey, United States Konica Minolta Full time
Overview

Get Hired, Get PAID

Now offering a  $1,500  sign-on bonus for all direct service positions $500 payable on start date and additional $500 increments paid at 3 months and 6 months 

*(Employee must hit 3 months and 6 months of hire to receive additional pay-outs)

Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?

Konica Minolta currently has an exciting opportunity for a  Production Systems Technician

The technician will be responsible for installation, on-site repair and maintenance of our analog and digital copiers, facsimiles, multifunctional and connected digital products.

This position will be covering the territory of Des Moines, Iowa.


Responsibilities

Professionally represent the company as responsive, reliable, and customer-oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follow company policies and procedures while maintaining the minimum calls per day, response time and other core performance metric averages. Establishes an up-to-date file of service manuals, part books and other service literature using the issued laptop and develops familiarity with contents. Maintain tool kit, supplies, and accurate inventory for assigned territory. Seek opportunities to improve territory parts budget and inventory control. Assist other technicians as needed with more complex service calls. Provides sales support as required (i.e. advising sales on problems as accounts, service leads). Installs multiple protocol and/or multiple network operating systems in conjunction with software based solutions, i.e. Barr System, AHT, TR Systems, etc. Accurate and timely completion of invoices and expense reports.
Qualifications

Minimum:

High School diploma or GED required. Technical School training preferred. 2-3 years of experience related to technical/repair of business equipment. A+ and Net+ certification or equivalent experience. Demonstrated electro-mechanical, digital electronic, and PC expertise. Ability to use appropriate technology for the position (i.e. handheld computer, phone, laptop). Must have reliable transportation and a valid driver’s license. Position requires use of personal car which is eligible for vehicle maintenance compensation program. Must be able to travel locally on a daily basis to various customer sites. Excellent verbal, written, and interpersonal skills. Must have excellent daily time management skills and be capable of prioritizing activities and schedule to obtain effective results. Ability to be work independently with very little supervision.

 For internal applicants requires Konica Minolta internal certifications on:

Outward Associate Outward Professional Outward Expert - Color Outward Expert - Production Print Production Print Foundations Virtual Classroom, Fiery and/or Creo working knowledge and Certification

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