Customer Care Representative
3 weeks ago
Pyramid Heating & Cooling is a small HVAC operation with a primary focus on existing residential home HVAC system replacement and service and has expanded into small commercial markets. We withstood the largest downturn in the economy with no layoffs and increased employee benefits.
We are currently seeking a Customer Care Representative for our Portland location. The role involves turning customers into clients by functioning as a liaison between the company and its customers, handling customer inquiries, problems, complaints, and other issues to ensure customer satisfaction.
What We Offer:
- Employer-paid medical insurance
- $125/month employer contribution to HSA
- 80 hours of PTO
- 6 paid holidays
- 8 paid hours of community service
- Parking/transit passes
- 401k with 2% match/employee match of at least 5%
Work Hours: Monday - Friday, 8:00 am - 5:00 pm with 1 hour lunch with opportunities for overtime in our busier seasons
Pay Range: $23.50 - $28.50 per hour, depending on experience
VISION
We improve lives through ideal indoor environments.
MISSION
Our team is driven to provide extraordinary experiences and create life-improving indoor environments.
VALUES
Integrity - We hold ourselves to the highest standards of integrity and can be trusted to do things the right way. We are determined to always exceed expectations. We work honestly.
Respect - We are considerate of your time, property, and investments. We show kindness and appreciation in all that we do. We act thoughtfully.
Compassion - We work diligently with a positive attitude. We are enthusiastic about applying and sharing our expertise because we know it leads to healthier, more satisfying lives. We care deeply.
Sustainability - We relentlessly pursue lasting solutions and relationships. We provide the foundation to sustainable healthy environments, systems, and partnerships. We think long-term.
Required Qualifications:
- Highly developed sense of integrity and commitment to customer satisfaction
- Passion for excellence with respect to treating and caring for customers
- Ability to multi-task
- Ability to communicate clearly and professionally, both verbally and in writing
- Pleasant, patient, and friendly attitude
- Geographical knowledge of service area or map reading skills
- Two years related experience and/or training in customer service, billing, dispatching or project management or equivalent combination of education and experience
- Attention to detail
- Excellent communication/listening skills
- Strong work ethic and team player mentality
- Able to handle complaints and unpleasant customers in a professional manner
- Ability to relate to customer
- Fluent knowledge of Microsoft Office
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment
customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator-
Customer Care Representative>
3 months ago
Portland, United States Lineage Logistics Full timeLineage Logistics - NE San Rafael Street [Customer Service Representative] As a Customer Care Representative at Lineage Logistics, you'll: Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries; Invoice and verify accounts accurately and in a timely manner; Verify...
-
Customer Care Representative
2 months ago
Portland, United States Jacuzzi Group Full timeJob DescriptionJob DescriptionFounded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 7 successful locations launched nationwide in...
-
Customer Care Representative
4 weeks ago
Portland, United States Jacuzzi Group Full timeJob DescriptionJob DescriptionFounded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 7 successful locations launched nationwide in...
-
Customer Care Representative
2 months ago
Portland, United States Columbia Sportswear Full timeCustomer Care Representative **** Customer Care Representative At Columbia, were as passionate about the outdoors as you are. And while our gear is available worldwide, were proud to be based in the Pacific Northwest, where natural wonders are our playground. Every product we make and every task we undertake is inspired by the famous words of our founder...
-
Customer Care Representative
2 days ago
Portland, Oregon, United States Wade Au - State Farm Agent Full timeJob Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide prompt,...
-
Customer Care Representative
4 weeks ago
Portland, Oregon, United States Hanna Andersson Full timeWe are the champions of childhood Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the...
-
Customer Care Representative
3 weeks ago
Portland, United States Pyramid Heating & Cooling Full time $23 - $28Job DescriptionJob DescriptionPyramid Heating & Cooling is a small HVAC operation with a primary focus on existing residential home HVAC system replacement and service and has expanded into small commercial markets. We withstood the largest downturn in the economy with no layoffs and increased employee benefits.We are currently seeking a Customer Care...
-
Customer Care Representative
3 months ago
Portland, United States Oregon Humane Society Full timeJob DetailsLevel Entry Job Location Portland Campus - Portland, OR Position Type Full Time Salary Range $17.71 - $18.09 Hourly Customer Care RepresentativeAbout the Oregon Humane Society Founded in 1868, Oregon Humane Society is the Northwest's oldest and largest animal welfare organization with one of the highest adoption rates in the nation. Through our...
-
Customer Care Representative
3 weeks ago
Portland, United States Newton Baby, Inc. Full timeJob DescriptionJob DescriptionWe are seeking a Customer Care Representative to join our team to assist in continuing the highest level of standards in care and customer outreach which are the hallmark of Newton Baby. You will be responsible for helping customers by providing product and service information, resolving technical issues, reporting on events in...
-
Customer Care Representative
2 weeks ago
Portland, Oregon, United States PostNet Full timeBenefits and Perks Attractive CompensationFlexible Work HoursTeamwork, creativity, and a positive atmosphereOpportunities for Career AdvancementNOTE: This position requires in-person attendance at our location.Company OverviewSince its inception, PostNet has been dedicated to delivering exceptional printing and shipping services to small businesses and...
-
Customer Care Representative
2 months ago
Portland, United States Columbia Sportswear Full timeCustomer Care Representative Chat **** Customer Care Representative Chat At Columbia, were as passionate about the outdoors as you are. And while our gear is available worldwide, were proud to be based in the Pacific Northwest, where natural wonders are our playground. Every product we make and every task we undertake is inspired by the famous words of our...
-
Customer Care Representative
2 months ago
Portland, United States Columbia Sportswear Full timeCustomer Care Representative Phone **** Customer Care Representative Phone At Columbia, were as passionate about the outdoors as you are. And while our gear is available worldwide, were proud to be based in the Pacific Northwest, where natural wonders are our playground. Every product we make and every task we undertake is inspired by the famous words of...
-
Customer care representative ii, ann sacks
2 weeks ago
Portland, United States Kohler Full timeCustomer Care Representative II, Ann SacksWork Mode: HybridLocation: Hybrid - Portland, OR or Houston, TXOpportunityThe Customer Care Representative contributes to a positive and inclusive work environment, with the primary responsibility for communication and problem resolution with our showroom teams to ensure customer satisfaction. This includes frequent...
-
Customer Service Representative
4 months ago
Portland, United States Albertsons Companies Full timeA Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting caree Customer Service Representative, Customer Service, Representative, Retail, Grocery
-
Customer Care Representative II, Ann Sacks
3 weeks ago
PORTLAND, United States KOHLER Full timeCustomer Care Representative II, Ann Sacks Work Mode: Hybrid Location: Hybrid - Portland, OR or Houston, TXOpportunityThe Customer Care Representative contributes to a positive and inclusive work environment, with the primary responsibility for communication and problem resolution with our showroom teams to ensure customer satisfaction. This includes...
-
Spanish Bilingual Customer Care Representative
2 months ago
Portland, United States Columbia Sportswear Full timeSpanish Bilingual Customer Care Representative **** Spanish Bilingual Customer Care Representative At Columbia, were as passionate about the outdoors as you are. And while our gear is available worldwide, were proud to be based in the Pacific Northwest, where natural wonders are our playground. Every product we make and every task we undertake is inspired...
-
Customer Care Representative II, Ann Sacks
2 months ago
Portland, United States VetJobs Full timeJob Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...
-
Associate Customer Service Representative
1 month ago
Portland, United States Providence Health & Service Full timeAssociate Customer Service Representative at Halsey Bldg-Home Service East Portland Schedule: Monday- Friday, 8:00 am- 5:00 pm Location: Onsite The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers Customer Service Representative, Customer Service, Associate, Medical Equipment, Representative, Retail,...
-
Associate Customer Service Representative
2 months ago
Portland, United States Providence Health & Service Full timeAssociate Customer Service Representative Access at Providence Home Services Oregon Schedule: M-F, 8:30 am 5:00 pm or 9:00 am - 5:30 pm with occasional Saturday Job description: The Home Medical Equipment Care Specialist I provides first line com Customer Service Representative, Customer Service, Associate, Medical Equipment, Representative, Retail,...
-
Customer Service Representative
1 month ago
Portland, United States Upsih Enterprises Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Upsih Enterprises. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...