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ACME D2-Assistant Store Director

2 months ago

Pleasant Valley, United States ACME Markets Full time

The Assistant Store Director (ASD) is actively involved in and provides friendly, courteous, and helpful customer service daily. The ASD is also responsible for assisting the Store Director (SD) with the total operations of the store and performs various duties personally or through supervision of store employees (100+ bargaining unit and non-contract employees).   

*All internal candidates are required to have their supervisor’s approval before applying for a position. If you have questions, please reach out to your HR and/or Talent Acquisition partner for more information. 

All ASD’s must be willing and able to work and train at any store within the district where they are hired. The stores within this district include: Bronxville, McLean Ave (Yonkers), Patterson, Greenburgh, New Rochelle, Yorktown Heights, Thornwood, Mohegan Lake, Brewster, Goldens Bridge, Hopewell Junction, Mahopac, Shrub Oak, Rye Brook, Briarcliff Manor, Pleasant Valley, Stamford, New Canaan, Riverside, and Greenwich. 

Pay Transparency: The salary range is $68k to $78k annually with quarterly bonus potential. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. The total comp package yearly can include 12 days PTO, 40 hrs of sick time, 6 recognized holidays, 401k match of up to 7%, Pet insurance, EPA benefits, and so much more 

The ASD manages the entire store with the authority to operate the store at maximum efficiency during the absence of the SD. The ASD is responsible for the supervision of all store employees. This includes orienting new employees, training and developing, scheduling and payroll, performance evaluation, and personnel actions (., hiring, promoting, disciplining, . Our ASD’s also performs or delegates security and cash control procedures, the handling of customer complaints, the reporting of accidents/injuries, the maintenance of sanitation standards, office and accounting functions, the maintenance of in-stock conditions, and ensuring communication between departments and among store personnel. 

Key Responsibilities include, but are not limited to:  

Overall management responsibility for operation of retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer services, and management of staff. 

Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals. 

Communicate sales goals, department performance and sales opportunities with staff to ensure positive results. 

Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues. 

Support Store Director with development and direction in the execution of strategies to improve product placement and appearance. 

Monitor display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions. 

Manage issues relating to store maintenance, cleanliness, safety and sanitation. 

Oversee and monitor handling of cash and accounting; ensure store is secured. 

Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met. 

Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc. 

Focus on customer satisfaction and needs; ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service. 

Select, train, develop, and manage job performance of store employees, with assistance of other management personnel. 

Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities. 

Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable. 

Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others. 

Motivate others to perform the job and work towards common objectives. Serve as a role model to others instilling a positive attitude in his/her employees. 

May perform other management duties to keep the store functioning effectively at all times. 

Minimum Qualifications:  

Minimum of one year of assistant manager experience responsible for managing a department/team within a multi-department operation within the retail or service industry - OR - Two years' experience as a department manager with responsibility for managing a department/team within a multi-department operation within the retail or high-volume service industry 

High school diploma or equivalent required; college degree is preferred 

Strong customer service and supervisory skills 

Perishable inventory management (no exceptions) 

Solid understanding of overall store operations 

Proven ability to demonstrate strong leadership skills 

Will be required to repeatedly use hands, arms, legs, and feet for sustained action (. walking around the store, stocking, rotating product). 

Ability to stand 100% of the shift and work in a fast-paced environment. 

Preferred Qualifications:  

Schedule writing 

Inventory Ordering 

Shrink Management 

2+ Years experience in a food-based industry 

Union experience 

Travel: May be required to travel for training or participation in corporate programs and focus groups. Additionally, travel to other stores to assist when necessary, may be required. Respond to: Interested candidates are encouraged to submit a resume by visiting:

Schedules: With many of our stores operating 24 hours per day, interested applicants must allow for a variety of shifts and long hours including nights, holidays, and weekends. Days off during the work week are seldom taken consecutively. As an Assistant Store Director, a significant portion of your day will be spent on the sales floor managing employees and interacting with customers. 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified. 

Albertsons Companies – Equal Opportunity Employer