Director, Operations

7 months ago

Morrisville, United States Align Technology Full time

About this opportunity

The Director, Operations and Services, Americas iTero drives sales excellence and efficiencies through a range of critical areas such as cross-functional processes and methodologies, business analytics, product launch readiness, channel enablement, sales resource optimization, and talent development. This role partners with Sales Leadership to operate and scale efficiently, including developing strategy, reporting & analytics, incubating new programs, and designing incentive compensation. You will lead standing up new business for iTero through operational and tactical efforts including sales representative deployment, territory mapping, goal setting and tracking, and internal communication flows as relates to iTero sales operations in the Americas Region. This position is based in Raleigh, North Carolina and will manage between 2~4 people consisting of Managers and Analysts In this role, you will… Develop sales resource plans for territory optimization, mapping, alignment changes Align sales planning, forecasting and budgeting initiatives with overall corporate objectives; facilitate thought leadership amongst the iTero team, including thinking through long term strategy, challenges and building for scale Partner across functions to drive alignment on solutions that address Customer needs (iTero, Invisalign, and Exocad) Work with Sales Compensation to provide Strategy, Territory quota creation & calculations, contest management, ROI analysis. Direct and oversee business capabilities of new to market business for iTero (example: Go Digital) Ensure the CRM supports an effective sales funnel and operationalized customer journey strategy Direct Sales Force DC (Sales Effectiveness Tool, Dashboards, Sales Funnel, Contracts, Access) utilizing centers of excellence in Commercial Excellence Work cross functionally with AMS marketing and sales leadership in the creation & execution of field sales programs / initiatives, new product launches etc. Establish strong relations with AMS departments (Sales, Marketing, Commercial Excellence, Clinical Education, Training, Finance, IT) to leverage Americas wide efficiencies with a focus on reducing non-customer facing activities by field team through data, analytics, and automation Liaison with Customer Advocacy & Treatment Planning Partner with sales leadership and HR on sales organizational planning, hiring and onboarding Identify solutions and technologies that drive sales efficiency and revenue growth; drive the adoption and usage of sales automation solutions to optimize the benefit of technological investments Act as global interface to deploy processes across other geographies (APAC, EMEA) Interface with customers and key corporate accounts regarding iTero’s strategic initiatives Leveraging the Sales Incentives COE, interface to external compensation consultants to ensure accurate reporting for compensation Develop and Manage portfolio of contracts for iTero AMS, including liaison with Legal on unique modifications for customers Oversee operational deployment and tracking of marketing program, Fusion, for internal accounting reporting and external customer facing reporting Administrative function and global leadership in design and implementing solutions for iTero contracts while ensuring compliance Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources. Collaborate with Global Operations leaders to develop and deploy consistent best practices. Lead a team of analysts, program managers, and operation specialists to deliver on the departmental goals. Participate in proactive team efforts to achieve departmental and company goals. Perform other duties as assigned. In this role, you’ll need … Bachelor’s Degree in Sales, Marketing, Finance, or any other business related field or equivalent working experience required, MBA preferred 12+ years working experience in commercial or sales operations roles within fast-paced, high growth and scaling environments. Broad experience in both B2B, B2C businesses, preferably with multi-channel / distributor / buying groups and emerging channels experience. Proven experience managing a cross-functional team to achieve sales objectives and targets. Internal corporate, project management and operational experience at a senior level Excellent knowledge of CRM and analytical systems and an understanding of CRM principles for both B2B and B2C A demonstrated proficiency in the use of MS Word, MS Excel, PowerPoint – and ability to develop and deliver effective presentations. Exceptional analytical skills and a passion for the insights that result from those analyses. Customer-oriented with a passion for delivering results and an ability to inspire the same for their team. Self-motivated problem-solver and thought-leader with strong strategic and thinking skills; a positive winning attitude, with the ability to maintain composure in stressful and uncertain situations.

  • Medical Operations Director

    3 weeks ago

    Morrisville, United States Thermo Fisher Scientific Full time

    About the JobThermo Fisher Scientific is seeking an experienced Medical Operations Director to oversee daily operations of assigned projects and lead a team focused on corporate objectives.Company OverviewWe are a premier company dedicated to enabling our customers to make the world healthier, cleaner, and safer. With a team of 100,000+ colleagues who share...

  • Operations Director for Manufacturing Facility

    2 weeks ago

    Morrisville, North Carolina, United States TRC Talent Solutions Full time

    We are seeking a highly experienced Operations Director to lead our manufacturing facility. As a key member of our team, you will be responsible for ensuring the smooth operation of our plant, managing day-to-day activities, and implementing strategies to improve efficiency and productivity.About the RoleThe Operations Director will oversee all aspects of...

  • Director of Operations

    3 days ago

    MORRISVILLE, United States US1167 FreshPoint Raleigh, Division of FreshPoint North Carolina, Inc. Full time

    JOB SUMMARYThis is a Senior Leadership Operations position responsible for overseeing and directing daily execution of all aspects of Inbound and Outbound Warehouse; Fleet Services; Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Beverage Services; Transportation (including routing, delivery, and...

  • Director of Operations

    3 days ago

    MORRISVILLE, United States US1167 FreshPoint Raleigh, Division of FreshPoint North Carolina, Inc. Full time

    JOB SUMMARYThis is a Senior Leadership Operations position responsible for overseeing and directing daily execution of all aspects of Inbound and Outbound Warehouse; Fleet Services; Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Beverage Services; Transportation (including routing, delivery, and...

  • Operations Director

    3 weeks ago

    Morrisville, North Carolina, United States Mercalis Full time

    Operational Excellence LeaderMercalis is seeking an Operational Excellence Leader to oversee shared services within the program and evaluate existing processes.This role will be responsible for developing improvement plans for assigned areas and leveraging relationships with key internal team members to achieve best-in-class patient and provider...

  • Culinary Director

    6 days ago

    Morrisville, North Carolina, United States Grove Bay Hospitality Group Full time

    About UsGrove Bay Hospitality Group is a dynamic and fast-paced hospitality company that prides itself on delivering exceptional food quality and excellent customer service. We are currently seeking an experienced Culinary Director to join our team and lead our kitchen operations.Role SummaryThis is a fantastic opportunity for someone who is passionate about...

  • Aviation Director

    1 week ago

    Morrisville, United States NCDOT Aviation Full time $83,746 - $188,429

    How to ApplyYou must apply at https://tinyurl.com/4ryrbuza by January 6. NCDOT is a Great Place to Work.Don't take our word for it. Read what our people are saying at https://bit.ly/NCDOTGreatPlaceToWork. We are the highest rated state agency for employee satisfaction on Glassdoor with 300+ reviews. New Higher Salary: $83,746 - $188,429 The ChallengeWe...

  • Aviation Director

    1 week ago

    Morrisville, United States NCDOT Aviation Full time $83,746 - $188,429

    How to ApplyYou must apply at https://tinyurl.com/4ryrbuza by January 6. NCDOT is a Great Place to Work.Don't take our word for it. Read what our people are saying at https://bit.ly/NCDOTGreatPlaceToWork. We are the highest rated state agency for employee satisfaction on Glassdoor with 300+ reviews. New Higher Salary: $83,746 - $188,429 The ChallengeWe...

  • Application Development Director

    10 hours ago

    Morrisville, North Carolina, United States The Maven Group Co Full time

    Job SummaryThe Maven Group Co is seeking an Application Development Director to lead our Operational Systems team. As a key member of the team, you will be responsible for driving essential business functions by managing and optimizing mission-critical applications.The ideal candidate will have 5+ years of experience in a Solution Architect role, with...

  • Sales Team Director for Residential Homes

    3 weeks ago

    Morrisville, North Carolina, United States Lennar Homes Full time

    Overview: Lennar Homes is seeking a highly experienced Sales Team Director to lead our residential sales team in driving sales performance and enhancing profit margins.About the Role: As a Sales Team Director, you will be responsible for assembling a best-in-class sales team, staffing, training, and motivating them to achieve optimal performance. You will...

  • Area Sales Director

    2 weeks ago

    Morrisville, North Carolina, United States Lennar Homes Full time

    Area Sales DirectorLennar Homes is a leading homebuilder dedicated to creating an extraordinary experience for homeowners, communities, and associates. We are committed to building quality homes and providing exceptional customer service while fostering a culture of opportunity and growth.ResponsibilitiesManage sales performance, margin enhancement efforts,...

  • Homeowners Association Director

    3 weeks ago

    Morrisville, North Carolina, United States Lennar Homes Full time

    About the RoleWe are seeking an experienced Homeowners Association Director to oversee the management and operation of community properties, ensuring they align with company objectives. This role entails direct communication with homeowners, third-party management companies, and board members while handling financial analysis, community relations, and...

  • Regional Sales Director

    3 weeks ago

    Morrisville, North Carolina, United States Lennar Homes Full time

    Job OverviewWe are seeking an experienced Regional Sales Director to join our team at Lennar Homes. This role offers a unique opportunity to leverage your skills and expertise to drive sales performance, margin enhancement efforts, and assemble a best-in-class sales team.About the RoleThis position is responsible for managing assigned areas' sales...

  • Clinical Director

    3 weeks ago

    Morrisville, Pennsylvania, United States Flywheel Centers Full time

    About the RoleWe are seeking a skilled Clinical Director to oversee the operations of our new ABA center in Morrisville, PA. As a key member of our team, you will play a crucial role in ensuring the delivery of high-quality patient care.This is an exciting opportunity for a BCBA to take on a leadership role and contribute to the growth and development of our...

  • Regional Sales Director

    3 weeks ago

    Morrisville, United States Lennar Homes Full time

    Job SummaryLennar Homes is seeking a highly skilled Regional Sales Director to oversee the sales performance of assigned areas and lead a top-performing sales team.Key Responsibilities:Staff, train, coach, and motivate a high-performing sales team to achieve sales goals and enhance customer satisfaction.Work closely with the operating team to ensure timely...

  • Accounting Operations Director

    8 hours ago

    Morrisville, North Carolina, United States Jobot Full time

    About the RoleThis Senior Financial Analyst position requires a strong financial background and working knowledge of GAAP standards. The ideal candidate will have experience in creating/maintaining a solid financial infrastructure and processes, including driving efficiencies to support the company's growth and profitability, ensuring solid internal controls...

  • Sales Director for Large Enterprise Clients

    3 weeks ago

    Morrisville, North Carolina, United States Lenovo Full time

    About the OpportunityWe are seeking a highly skilled Sales Director to lead our efforts in growing client relationships across all Business Groups and driving growth in our Large Enterprise Accounts. This role will be responsible for implementing account strategies that leverage our entire Solutions and Services portfolio.About LenovoLenovo is a global...

  • Water Treatment Operations Director

    1 week ago

    Morrisville, North Carolina, United States System One Full time

    At System One, we are seeking a seasoned Senior Project Manager to lead our Water group in North Carolina. This role offers an exciting opportunity to serve existing clients and expand the water practice in the Carolinas and surrounding states.About the Role

  • NA SMB Business Development, Sales Director

    1 month ago

    Morrisville, United States Lenovo Full time

    General Information Req # WD00070974 Career area: Sales Country/Region: United States of America State: North Carolina City: Morrisville Date: Friday, September 13, 2024 Working time: Full-time Additional Locations : * United States of America - North Carolina - Morrisville Why Work at Lenovo We are Lenovo. We do what we say. We own what we...

  • Operations Manager

    2 months ago

    Morrisville, United States Mercalis Full time

    Overview: Hybrid Role: Onsite/Work-From-Home Location: Morrisville, NC (near RDU airport) Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise and results-driven technology, Mercalis helps navigate the complex life sciences...