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Store Leader

3 months ago

Kansas City, United States The Normal Brand Full time

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Kansas City located at Country Club Plaza and we want a hard working, personable, goal-oriented Store Leader. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.

Responsibilities

  • “Our goal is to make peoples’ day better, sell clothes, and have FUN”
  • Inspire, develop, and lead team to drive and excellent customer experience and revenue
  • Manage revenue, and payroll
  • Recruit, hire, and retain store team 
  • Implement high customer service standards throughout the store and team
  • Create, maintain relationships with our guests
  • Encourage suggestive selling to maximize revenue
  • Monitor inventory levels and communicate specific replenishment needs to HQ
  • Maintain a clean store and merchandise to Normal standards
  • Gives constructive feedback to District Leader on all aspects of the business
  • Mentor, develop team through clear communication
  • Make a schedule that is adequately and efficiently staffed to business needs
  • Educate and train team on product knowledge
  • Participate in weekly calls with peers and District Leader
  • Embrace an environment that is respectful in communication
  • Responsible for securing store

Requirements

  • 5+ years retail apparel management experience
  • Eager to learn through feedback and solve problems in a fast-paced environment
  • Proficient communication skills with HQ and store team- verbal and written
  • Strategic Thinking and Planning skills 
  • Self-starter
  • Independent, goal oriented, data driven, competitive, and positive energy
  • Inventory integrity
  • Time management and merchandising abilities
  • People person - approachable, friendly
  • Proficiency with Microsoft Word, Excel and Google Drive
  • Ability to adapt quickly to new systems and processes
  • Change agent
  • Flexible availability, nights, weekends and holidays

What will make you stand out

  • Multi-unit Store Manager
  • 6+ years of retail management experience
  • Fashion/apparel industry experience
  • Passion for making people happy
  • Proficiency with Shopify and Shopify POS
  • Strong integrity
  • Excellent fashion sense
  • Self- Awareness
  • Experience as an apparel buyer

Benefits

  • Paid salary, bi-weekly
  • Bonus opportunities
  • Employee Discount
  • Health, dental, vision benefits available
  • 401k

Please submit a cover letter along with your resume.

Job Types: Full-time