Patient Service Representative

7 months ago

Green Bay, United States 223 Aurora Medical Group, Inc. Full time

Department:

01120 AMG Kepler Drive - Family Medicine

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Monday - Friday: Between the clinic hours of - 6:45am - 6pm (8 hour shifts).

Major Responsibilities:

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient. Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate. Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements. Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments. Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc. Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary. May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.


Licensure, Registration, and/or Certification Required:

None Required.


Education Required:

High School Graduate.


Experience Required:

No experience required.


Knowledge, Skills & Abilities Required:

Excellent customer service skills. Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians. Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail. Training or experience in keyboarding/data entry with an emphasis on speed and accuracy. Excellent organizational skills. Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically. Ability to work in a fast paced environment with a strong attention to detail and accuracy.


Physical Requirements and Working Conditions:

Exposed to normal medical office environment, may be exposed to potentially ill patients. Must be able to sit for extended periods of time. Operates all equipment necessary to perform the job.

  • Patient Service Representative

    5 months ago

    Green Bay, United States US Derm Support Roles Full time

    OverviewCome join our team! We have an immediate need for a Patient Service Representative in our Howard/Green Bay, WI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!Full Time:34 hours per week, variable...

  • Phlebotomist Patient Services Representative

    3 weeks ago

    Green Bay, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services RepresentativeLocation: Green Bay, WIDuration: 3-month ContractWork Type: OnsiteShift: Monday - Friday, 8:30 AM - 5:00 PMAbout the Role:As a Phlebotomist Patient Services Representative, you'll be the friendly face of our company, interacting with patients seeking routine health check-ups or critical health insights....

  • Patient Advocate

    4 weeks ago

    Green Bay, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in Green Bay, WI. The Full Time schedule for this role will be Monday- Friday 8:00am -4:30pm.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical...

  • Patient Service Representative

    7 days ago

    Green Bay, United States Prevea Health Full time

    PSR Surgery SchedulerCome work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they‘re our employees. We‘re an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team...

  • Patient Service Representative- Curative Connections

    2 months ago

    Green Bay, United States Prevea Health Full time

    Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team...

  • Patient Services Representative

    2 months ago

    Green Bay, United States BayCare Clinic Full time

    Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patients. BayCare Clinic Gynecologic Oncology is looking for a Patient Services Representative to join our team in Green Bay, WI. We're looking for a compassionate, thoughtful...

  • Patient Services Representative

    7 months ago

    Green Bay, United States BayCare Clinic Full time

    Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patients. BayCare Clinic Eye Specialists is looking for a Patient Services Representative to join our team in Green Bay, WI. We're looking for a compassionate, thoughtful candidate who...

  • Patient Service Liaison

    2 weeks ago

    Green Bay, Wisconsin, United States Advocate Aurora Health Full time

    We are seeking a Patient Service Liaison to join our team at Advocate Aurora Health. As a key member of our front desk staff, you will play a vital role in ensuring that patients receive exceptional care and service.About the JobThe estimated salary for this position is $45,000 - $55,000 per year, depending on experience.In this role, you will be responsible...

  • Customer Service Representative

    2 months ago

    Green Bay, United States Wisconsin Public Service (WPS) Full time

    WPS, a subsidiary of WEC Energy Group, is seeking Customer Service Representatives in our Green Bay, WI location. Pay & Benefits:Starting pay is $21.96 and offers regular increases per the bargaining agreement.Benefits include:Medical/Dental/Vision Plan401K PlanPaid Time Off Paid HolidaysJob SummaryDo you enjoy guiding customers and taking control of...

  • Patient Services Representative

    1 month ago

    Green Bay, United States BayCare Clinic Full time

    Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patients BayCare Clinic Ear, Nose, and Throat is looking for a Patient Services Representative to join our team in Green Bay, WI. We're looking for a compassionate, thoughtful...

  • Patient Service Representative- St Mary's Medical Office Building

    2 months ago

    Green Bay, United States Prevea Health Full time

    Patient Service RepresentativeCome work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team...

  • Patient Services Representative

    1 month ago

    Green Bay, United States BayCare Clinic Full time

    Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patients. BayCare Clinic Plastic Surgery and Skin Specialist is looking for a Patient Services Representative to join our team in Green Bay, WI. We're looking for a compassionate,...

  • Patient Account Representative

    7 days ago

    Green Bay, United States Prevea Health Full time

    Patient Account RepresentativeCome work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they‘re our employees. We‘re an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the...

  • Patient Access Representative

    3 weeks ago

    GREEN BAY, United States Optum Full time

    $2000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their...

  • Patient Access Representative

    2 weeks ago

    Green Bay, United States Optum Full time

    $2000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOpportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best....

  • Patient Services Representative

    2 months ago

    Green Valley, United States Radiology Full time

    Job DetailsJob LocationGreen Valley Casa Verde - Green Valley, AZPosition TypeFull TimeEducation LevelHigh SchoolJob ShiftDaysJob CategoryHealth CareDescriptionWould you like a career in the medical profession? Join our dynamic team!Radiology Ltd., is a 500-employee medical imaging organization providing World-Class Imaging to improve the health of all...

  • Patient Service Representative

    3 months ago

    Bay Shore, United States Lenox Hill Radiology Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...

  • Customer Service Representative

    1 week ago

    Green Bay, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer...

  • Customer Service Representative

    6 days ago

    Green Bay, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer...

  • Customer Service Representative

    3 days ago

    Green Bay, Wisconsin, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we're seeking a Customer Service Representative to join our team in the front of house. As a key member of our staff, you'll be responsible for providing exceptional customer service and creating a positive experience for our guests.We estimate that this role comes with an annual salary of around $25,000-$35,000, depending on your...